Lead Architect
Vlocity
Buenos Aires, Argentina
hace 2 días

Job Description

Vlocity’s goal is to deliver rapid, value-driven customer solutions for complex business problems. We are looking to develop successful long-

term relationships with all our customers - and the best way to do this is to build from strong foundations. Right from the start, we need to understand and appropriately position Vlocity’s place in the customer’s application ecosystem.

Our Lead Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.

Your responsibility will be to align the customer’s business requirements to the native Vlocity functionality and to construct a development plan that will deliver the desired solution.

You will serve as a trusted advisor to the customer, driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision and establish a program direction.

You’ll advise and mentor diverse teams, which may include customer and partner resources providing guidance on application and integration development best practices.

as well as technical product assistance.

You’ll engage with the customer and review key artifacts to keep programs on track and ensure the delivered solutions remain extendable and maintainable going forward.

You will have a deep knowledge of the core business processes and best practices in the customer’s industry - and you’ll enhance that by acquiring an understanding of the specific business drivers for their program.

A collaborative and empathetic relationship with the business stakeholders will be central to your role. Your commitment to their success should never be in doubt.

You’ll also be working with developers, typically in Agile scrum teams, helping them convert the business requirements into technical activities and verifying that their deliverables satisfy the acceptance criteria.

And you’ll be a key channel back to the Vlocity product management team as they look to drive innovation and improvements into future releases of the Vlocity products.

Experience

  • You’ll have 10+ years’ experience of working on deployment teams, ideally using Agile development techniques.
  • You’ll have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
  • You will have extensive experience in telecommunications.
  • You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a functional demo.
  • You’ll have the vision to help us take our company to the next level.
  • Technical Skills

  • In-depth knowledge of key processes in telecommunication industry-specific CRM solutions (e.g. Quote to Order, MACD, Order Management & Product Modeling)
  • Shared Information Data Framework
  • Process modelling tools and best practices
  • Project management tools and best practices
  • Data modelling
  • Systems analysis and design
  • Cloud Architecture
  • Salesforce (Force.com, Apex, VisualForce, Lightning, Wave)
  • Data Warehouse and Analytics
  • Integration technologies
  • Performance and scalability architecture
  • Desirable Certifications / Qualifications

  • Bachelors or Masters degree in Computer Science, Software Engineering, Business or a related field
  • Salesforce Sales / Service Cloud Consultant
  • Salesforce Administrator
  • Salesforce Technical Administrator
  • Certified Scrum Master / Certified Product Owner
  • Please note : This position requires English fluency . Please submit your English-language CV or resume.

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