Localization Account Manager
TransPerfect
Buenos Aires,Argentina
hace 50 días

Responsibilities :

  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
  • The Account Manager assesses the competitive landscape, develops project proposals and negotiates budget and schedule with the client.

  • Grow existing client relationships through service and technology lead development.
  • Win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
  • Perform workflow design and on-boarding for localization services and technology implementations.
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
  • Serve as the primary point of contact for client contacts.
  • Set and fulfill client expectations.
  • Perform other special projects or duties when required.
  • Qualifications :

  • Minimum Bachelor’s Degree from a 3-year college or university
  • 2-5 years experience in client-facing account management / client service representative role in ideally eLearning, website, software or gaming development or localization.
  • Superior written and spoken communication skills in English
  • Ability to calculate discounts, interest, commissions, proportional percentages. Ability to apply these concepts to develop practical solutions
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Willingness to travel
  • The ideal candidate will demonstrate an ability to : multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-
  • workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.

  • Knowledge of a second language (desired)
  • Knowledge of MS Project (desired)
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