Account Manager
RTB House
Buenos Aires, Argentina
hace 3 días

What you will do :

  • Account Management with existing top clients
  • Cooperation with the largest brands from e-commerce market in South America
  • Regular face to face meetings with clients to ensure premium customer service
  • Responsible for creating remarketing strategies in the travel, marketplace, retail and classifieds industries based on data analysis and your own creativity
  • Execute customer communications personal and via telephone or email, in line with standards and processes
  • Respond to customer requests and inquiries in a professional and timely manner
  • Responsible for customer success and long-term relationship
  • Provide specific information regarding company’s services and products
  • Assist customers in the process of launching ad campaigns
  • Obtain, review and process orders
  • Develop and maintain in-depth product knowledge
  • Data improvement and optimization
  • Requirements :

  • Experience (2-4 years) in managing online advertising campaigns for Clients
  • Preferably experienced working for another retargeter or agency (tech area)
  • Bachelor’s degree
  • Highly developed analytical skills
  • Interest in digital marketing / e-commerce
  • Working experience with MS Office Word, Excel, PowerPoint
  • Knowledge of customer support tools and processes
  • Ability to identify and understand customer needs and requirements
  • Excellent analytical and problem-solving skills
  • Well-developed verbal and written communication skills
  • Multi-tasking, high energy, resourcefulness
  • High level of motivation and willingness to learn
  • Positive, can-do attitude
  • Native in Spanish with fluency in English (C1 level)
  • We offer the chance to work in :

  • An engaging role in a new fast-growth project.
  • Fully responsible, high potential position with our business in Argentina
  • A chance to be a part of a team which shapes the future of online marketing globally
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