Reporting directly to theLead for Web Services Engineer Lead, the Platform Engineer is responsible for technical deliverables on small to medium size projects and will contribute to deliverables on large size projects.
What are you going to do?
Producing Infrastructure Engineering deliverables meeting or exceeding benchmarks for quality and performance in accordance with the project timeline.
Maintaining effective and consistent communication within the team, across all Infrastructure Service Delivery teams, and with resources in other IT Services groups.
Proactively raising issues to Team Leads when necessary.
Providing 4th level support to Operations teams in the field of expertise.
Creates a vision that connects engineering strategies to the big picture and sets action plans accordingly
Partners with application development and infrastructure teams to align leading edge and leveraging strategies.
Work with Security team to ensure system configurations are in compliance with security policies and controls standards.
Create technology efficiency and new capabilities through the use of automation
Ability to deal with ambiguity and drive clarity and actions
Ability to work with a variety of development environments and platforms
Strong knowledge of Azure CLI; Phyton; Powershell; Ansible script
Working knowledge of Docker Container / Swarm Manager
Propose and implement medium to large scale system deployment (hardware, OS and cloud platforms)
Support new and existing deployments through the analysis of metrics, logs, system alarms etc
Create new tools and automation of existing ones to improve efficiency of product maintenance
Conducts highly complex systems automation / scripting and systems support activities, including system integration and monitoring.
Create design documentation for new products and procedures.
Facilitate outage restoration calls to access application impact, notify the business, and restore system issues.
Responsible to document issue summary, provide root cause analysis, and implement remediation actions.
Work closely with L3 and L2 support groups to develop, plan, and implement system enhancements and upgrades.
Be available for L3 escalation requests, during normal business hours as well as off-hour rotation
Sound analytical skills and problem solving skills
Solid interpersonal communication and organizational skills required to operate as a contributing member of global technical teams that deliver quality services.
Strong technical skills in subject areas previously identified for designing, documenting, supporting, and implementing infrastructure projects.
Interest to swiftly expand knowledge of organizational structure of the firm to facilitate work with groups outside of the immediate technical team.
Quickly possess an understanding of IT Services : service offerings, technical standards and policies, technical and business strategies as well as organizational structure.
What do we need from you?
Flexibility to adjust to multiple demands, shifting priorities and rapid change
Ability to work and team with a multitude of different people within and outside of IT to balance demands
Ability to deal efficiently with escalations and difficult situations / people under pressure
High level of interpersonal, communication, organizational and decision-making skills
Ability to understand and integrate cultural differences and motives and to work in virtual cross-cultural, cross-border teams
English language skills - excellent written and verbal communication
Due to the global team / organization calls and meetings out of regular office hours will occur
Travel may be required to guide implementations or meet with vendors and contractors supporting various projects
Weekend or late night work may occur during project phases
A Bachelor's degree in Computer Science or a related discipline, or equivalent work experience
Azure certifications a plus
Vendor or industry standard certifications in applicable specialty or related technology areas desirable.
Substantial, extensive and demonstrated experience in various aspects of technology infrastructure design and implementation, with tangible, relevant and demonstrated experience in delivering projects within scope and budget
Approximately 1-3years of related work experience in engineering function
Shift : Monday to Friday 9-6PM
Location : Microcentro
EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.