Can you see yourself driving business success to new levels? Would you like to play a major role in shaping the future strategy of a global brand?
If so, take the opportunity to apply to Swarovski as ...
Location : Buenos Aires, Argentina
YOU WILL FIND
An attractive work place at our Consumer Goods Business (CGB) with big challenges ahead in the near future. In this position you will report directly to Retail Manager Brasil, Argentina & Chile.
Besides being focus on Excellence in Customer Experience, you are solution driven, goal oriented and you enjoy developing and motivating people and teams.
A high-degree of self-initiative and flexibility completes your profile.
In this challenging role, your main duties will be the following :
Lead, manage and coach Store Managers
Manage sustainable sales performance and ensure targets are met.
Is accountable for own stores profitability taking ownership for the store performances, effectively allocating resources and refining processes to drive profitability in a variety of situations and market conditions.
Use all available data to make commercial decisions based on sound analysis and financial judgment.
Responsible for updating, maintaining and implementing processes / guideline.
Implement the annual plans of the storesaccording to guidelines provided.
Prioritize and allocates maximum possible time to effectively completing store visits.
Create a culture of service in all stores.
Create and implements operational plans to deliver seasonal brand and product training to the stores.
Ensure excellent and consistent consumer experience across all touch points.
Analyze the behaviors and patterns of the stores customer base, draws conclusions from this and coaches Store Managers to meet or exceed customer expectations.
Actively monitor customer satisfaction.
Provide feedback as well as any other ideas to his / her Manager on any improvement areas.
Provide feedback loops and reviews on own stores and follows up on any actions defined.
Secure good communication flow with key stakeholders across the organization
WE ARE LOOKING FOR
A motivated talent, who brings along the following background :
Bachelor’s Degree in Business Administration, Marketing or similar.
Minimum 3 years of work experience as Retail Management. Experience in Luxury brand would be an asset.
Strong leadership skills.
Excellent interpersonal skills to be able to cooperate with interdisciplinary teams.
Advanced English, native Spanish.
Would you like to make a sparkling contribution and support our values by being imaginative, vigorous, passionate and responsible?
Does this sound like you? If so, we are looking forward to receiving your application. Please furnish a detailed resume including expected salaries to the email address andreina.
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