Change Management Lead
Willis Towers Watson
Buenos Aires
hace 36 días

The Business

Willis Tower Watson runs Fac Re business, as part of CRB business unit, in 8 offices across LatAm. Processing and administration of all business are performed in Fac Re Shared Service Centre located in Buenos Aires, Argentina.

SSC team is actually around 20 FTE reporting to LatAm COO and LatAm Head of Business.

The Role

Responsible for management of LatAm Fac Re projects through all phases of the project lifecycle; from conceptual idea through to implementation and benefits realisation.

Responsible for the implementation and success of continues improvement procedures for Fac Re SSC in order to help them understand and improve the effectiveness of their work.

Responsible for liaison with regional change management team to define and implement actions to assure Continuous Improvement culture and improvement of Operation Excellence Index.

The Requirements

Qualifications : Preferably educated to degree level or relevant professional qualification in the field of project management or certificated evidence of project management training courses attended (desirable)

Relevant professional qualification in the field of CI methodologies (Lean or similar) or certificated evidence of relevant methodologies training courses attended (desirable)

Skills : IT literate and a competent user of Microsoft Office tools especially Word, PowerPoint and Excel

Experience of project management tools (e.g. Microsoft Project, Visio or Blue Works) and techniques

Excellent communication skills verbal and written

Strong English speaking

Knowledge / Experience : Project Management or Change Management position preferably as part of business with experience in facilitating workshops, requirements gathering, proper planning and communication and laisse with project stakeholder.

Lean facilitation skills and knowledge of Lean process improvement tools (or willingness to learn)

Understands the organisation and how the different functions act with each other

Experience of working with IT departments and supporting the development, testing and maintenance of IT systems in a business role (not IT role)

Has an understanding and experience of the full project lifecycle and required documentation

Experience of the insurance / financial sector is desirable

A broad understanding of operational insurance or reinsurance processes is desirable

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

All qualified applicants will not be discriminated against on the basis of disability.

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