Facilities Associate
WeWork Companies Inc.
Buenos Aires, Argentina
hace 6 días

Job Description

The Facilities Associate reports directly to the Facilities Manager within the market and works closely with the Facilities Leads as well as the local Community Team.

The role is primarily responsible for the execution of daily tasks and general upkeep of new and existing Wework locations in the market.

The role serves as the first line of offense for the community and operations teams, working quickly and diligently to resolve issues for our members, and proactively problem solve minor facilities issues.

The Facilities Associate role will provide support to all other Facilities personnel, and will constantly look for ways to improve personally and professionally as well as improve the overall building health.

Success in this role will be increased member loyalty as well as reduced churn, and a connected community and operations team.

Key (or Specific) Responsibilities

Solve maintenance requests submitted via ticketing system

Report completed tickets via ticketing system

Execute short lead time tasks

Report to Facilities Manager and Lead for daily work schedules

Assess and resolve with maintenance issues onsite

Periodically coordinate with Facilities Manager to discuss building health

Assist Facilities Leads with preventative maintenance on all appliances

Key (or Specific) Responsibilities with suport of vendors :

Minor wall repair and paint touch ups in a proactive manner

HVAC filter changing and cleaning

Repair storefront doors and change locks

Key duplicating

Furniture assembly, relocation and repairs

Light bulb changing

Install and remove member logos

Key abilities :

Critical Competencies for Success

Professional

Sense of Confidentiality and Business Propriety.

Experience & Requirements

Excellent communication and organization skills

Strong organization skills with the ability to multitask

Customer service and / or hospitality experience a plus

Passion and understanding for WeWork's mission and values

Proficient in basic computer skills

Ability to lift up to 40 lbs

Ability to communicate in English

Ability to work with a large, diverse group of employees and suppliers

Desire to learn and seek new challenges

Detail oriented, pays attention to details regarding processes and extra attention to special requests

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