HR Service Specialist CABA
ABB
Buenos Aires, Buenos Aires, Argentina
hace 8 días

1. Service delivery

Executes and delivers assigned HR Services in compliance with all standard operating procedures / policies or other procedures in place and according to defined Service Level Agreement(s).

Provides guidance and ensures alignment in Compensation and Benefits topics with company policies and practices in close collaboration with HR Delivery Centers and Centers of Expertise

2. Support service

Delivers HR Service support to the managers, employees and HR community. Shows a customer service mind-set and a proactive way of working to serve customers with a can do attitude.

3. Process optimization

Recommends enhancements and simplification of existing processes and procedures based on feedback and experience with employees.

4. Communication

Communicates information regarding policies and standards on assigned processes to employees and managers as needed.

5. Data Entry

Records employee enquiries in an appropriate system (ticket tool). Performs data entry into appropriate systems as necessary for assigned HR Services.

Maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process, where required.

6. Documentation

Prepares information and documents for external authorities (social security, income tax, etc.).

Requirements :

  • Excellent written and verbal communication skills
  • Teamwork
  • Negotiation Skills
  • Decisions and priorities maker
  • Customer Focus
  • Knowledge in Compensation and Benefits
  • Excel Advanced
  • Knowledge in Microsoft Office
  • Administration of employees
  • Intermediate English
  • Coordination Talent Acquisition Activities
  • Coordination Training Activities
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