Program Mercury is a large, multi-year, enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business.
Program Mercury is a key enabler of EY’s Vision 2020, directly supporting the efforts of a number of transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently.
The BODS Admin / Development has the overall responsibility for program mercury data processing within the Program Systems.
Primary responsibilities for this role are
Support New Enhancements review functional requirements, BODS Landscape Administration and Information Steward, System Connectivity & Integration, Overall Landscapes updates and keep track of SAP maintenance, Security Administration, User / Development Administration, plus execute training to FTE’s that will continue the support of this area, including process documentation.
What are you going to do?
Program Support Landscape & development activities.
New Enhancements review functional requirements
Perform Feasibility Study
Provide effort estimates for New & Proposed Enhancements as well as Continuous Improvement (Performance) initiatives
provide design guide lines to new BODS resource
After Design perform Detail code review along with release notes
Coordinate Integration test
make sure all changes are migrated and implemented as expected into the program systems
Monitor and coordinate Batch Jobs associated with BODS
Provide any support if any issues with Jobs or Schedules
BODS Landscape Administration.
Installation of all relevant applications required for BODS
System Connectivity & Integration
Maintain connectivity to all source and Target systems
GFIS( All regions)
BODS staging Databases.
Overall Landscapes updates and keep track of SAP maintenance.
Depending on SAP recommendations apply Support Packs or Fix packs (patches)
User / Development Administration
Installation and configurations in BODS landscapes
Analyze failure and provide root cause and coordinate appropriate steps with support teams to prevent recurring failures
Provide routine communications on regular activities
Determine when it is appropriate to escalate and use judgement and experience and to determine the most effective course of action
Make informed judgments and take appropriate action regarding issues which may potentially impact the data loads.
What do we need from you?
Strong problem solving skills with the ability to effectively and concurrently manage multiple priorities
Ability to communicate effectively across a complex and diverse group of stakeholders
Practical knowledge and experience with complex, distributed systems & infrastructure
Practical knowledge and experience with the BODS, IS administration and Development
Receives direction rather than supervision
Able to act independently, seeking consultation guidance and advice as appropriate
Demonstrate an inclusive and globally aware mindset
Ability and flexibility to work in a virtual environment across multiple time zones
Flexibility to work non-standard hours in supporting global systems.
Bachelor’s degree in a relevant discipline or equivalent work experience
Minimum of 8 years’ relevant IT application support experience in a large, business system environment
Direct experience working in an IT Operations support landscape
Direct experience in SAP or similar global ERP solution
Shift : Monday to Friday 9-6PM
Location : Microcentro
EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.