Key Areas of Responsibility
Develops and executes an instruction program for the users, in order to maximise the independency of the user with regard to the operation of the system and choice of functions.
Customises the system to the specific wishes of the users, in close contact with project management and account management, in order to maximise the performance for each specific user.
Takes care of implementation of trial installations (in cooperation with service), in order to get it working and to get the maximum information for evaluation by the product group.
Monitors the use of each system, by regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system to changed user wishes.
Takes care of demonstrations and presentations, where required, to stimulate the sales of the assigned equipment.
Keeps in close contact with the product group, in order to increase / maintain the application knowledge and be timely informed about new developments.
Participates in the development of new functionality or the development of improved system settings.
What do we need?
Excellent communication skills.
Analytical skills, experience in the interpretation of the application results.
Experienced knowledge of all features of the product, large experience with system.
Good knowledge of the system architecture and used technology.
Be able to organise special training.
Professional knowledge of total application area, from operational point.
Experience leading trainings.
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