Manager Industry Relationships
Argentina, Buenos Aires
hace 5 días


Reporting to the Country Manager, the incumbent will liaise with member airlines and other relevant industry and government stakeholders across Argentina, Paraguay and Uruguay to maximize the value of IATA in terms of representing, leading and serving the airline industry.


  • Advocate for the adoption of industry best practices in both passenger and cargo businesses;
  • Support member airlines and other industry stakeholdes in the diagnosis, design, and implementation of aviation industry projects;
  • Support the Country Manager in : a) disseminating across governments and local authorities the benefits that commercial aviation brings to the economy and the development of the countries, b) promoting the adoption of standards, best practices and international agreements, and c) coordinating the advocacy of IATA positions on key regulatory issues;
  • Build and maintain close relationships with member airlines and other industry stakeholders, including airports, regulators, ANSPs, DGCAs, Tourism Agencies, suppliers and service providers across the region;
  • liaise with government authorities both at the executive and operational levels;
  • Responsible for the establishment and facilitation of multidisciplinary working groups composed by stakeholders from private and public sectors aimed at addressing different topics of the aviation agenda;
  • Jointly with the Manager Industry Relationship (MIR) develop relationships with industry stakeholders to promote and sell IATA commercial products and services;
  • Attend meetings and conferences with industry stakeholders; Organize meetings and events as appropriate;
  • Provide timely reports to the Country Manager and or / Regional Leadership Team (RLT) Leader and Head Quarters as appropriate, regarding progress of work and achievement of set objectives;
  • Any other tasks as assigned by the Country Manager.

    Qualifications and Skills

    Technical Knowledge / Skills, Aptitude Essential Desirable Experience in the aviation industry and in aviation environmental issuesXOutstanding project management skillsXProven ability to work under pressure on multiple matters with changing prioritiesXSharp analytical skillsXExcellent oral presentation skillsXAbility to influence people in a multi-

    cultural environmentXOutgoing personality, excellent social skillsX

    Embrace IATA’s Brand Values XAbility to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics.

    XAbility to set priorities and work with a high level of drive, energy and speed with a strong customer focus on proactive problem solving, conflict resolution, continuous follow-

    up, and client retention.XExcellent interpersonal skills and ability to communicate effectively with internal / external stakeholders at all levels from different cultures and backgrounds with a strong sense of Customer Service ethics according to IATA's corporate philosophy.

    X Experience Specialized Essential Desirable 5 years3-5 years of experience in the aviation, transport, travel, related and / or similar industryX Education Essential Desirable Bachelor's Degree in Business Administration, International Business, Engineering, Economics or other related field according to the roleX Certification(s) Essential Desirable

    Languages Description Essential Desirable EnglishExcellent Proficiency both written and verbalXFrenchExcellent Proficiency both written and verbalPortugueseExcellent Proficiency both written and verbalSpanishExcellent Proficiency both written and verbalX Travel Required Description Travel Time % Yes Travel is required for up to 10%of the time.

    10% Citizenship Status Essential Desirable

    REQUIRED BEHAVIORAL COMPETENCIES : Competency Definition Adaptability The ability to adapt to and work effectively within a variety of situations, and with various individuals or groups.

    Business Acumen The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures.

    Ability to apply this understanding to achieve results and to increase the performance and profitability of the company.

    Team Leading The ability to develop team spirit, co-operation and commitment within one’s own team by making goals and expectations clear, involving employees, and to stimulate the development of their personal capabilities.

    Commitment to Quality Is constantly looking for way to challenge monitor and improve the quality of work and processes (by competing against a standard of excellence) taking initiatives and creating systems.

    Problem Solving Develops and communicates ideas to solve complex issues. Interact positively with others to address misunderstandings and reach agreement.

    Keen to address a complex issues form various angles to understand the root cause.

    At the heart of what we do are our Brand Values

  • We build standards through expertise
  • We champion the global big picture
  • We partner for mutual benefit
  • We act with a simple human touch
  • At IATA we are proud of being a Diverse & Inclusive Organization we have people from all over the world working in our offices, and we extend this to our recruiting practices.

    We are a meritocratic organization and an equal opportunity employer and a drug free workplace. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

    The Company also prohibits harassment of applicants or employees based on any of these protected categories.

    At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors.

    We are looking for people who bring them to life in everything they do they are :

  • Act with integrity and uphold our standards
  • Think strategically in support of the global big picture
  • Partner and manage to create high performing teams
  • Putting people first by acting with a simple human touch
  • Here at IATA we are proud of being a Diverse & Inclusive Organization we have people from all over the world working in our offices, and we extend this to our recruiting practices.

    We are a meritocratic organization and an equal opportunity employer.

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