Are you a driven customer services professional? Do you put your clients first, whilst adequately balancing their needs and the business drivers of your team and your organization?
Then we would like to get in touch with you. We are looking enthusiastic individual with solid experience in Customer Service to join our team in Argentina.
This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen.
At Maersk Line we go the extra mile to service our customers in the best possible way. We work hard to build and strengthen relationships with customers, making sure we understand their business drivers so we can continuously improve co-
operation, processes and outcomes. We provide end-to-end transportation to almost anywhere in the world. And, with 30,000 employees in 114 countries, we combine our global network with local expertise to increase the reliability of your deliveries, whether they travel by sea or over land so if you have what is take to be successful come and work with us!
As the leading ocean transportation carrier in the world, we offer you exciting career opportunities with an international reach to further expand your experience through our diversity-
focused and award winning talent development initiatives. We have a competitive compensation and benefits package for full-
time employees. Our parental leave policy is recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our talent through ongoing personal and professional development initiatives.
Lastly, as one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
Provide phone (when necessary), e-mail & e-commerce support and attendance.
Provide our customers with a sense of ease of doing business with Maersk Line through hands-on execution and implementation action and implementation of various in-
house systems, applications and projects.
Complete either export or import process, complying with global process design.
Focus on customers’ problem resolution scenarios and on setting expectations.
Deliver execution of processes and transactional tasks and being accountable for end results.
Provide end-to-end management of our customers’ shipments - take ownership.
Communicate proactively with country partners and customers, and any other relevant stakeholders involved in Maersk Line’s businesses.
Build and manage close relationships with customers and internal stakeholders.
Evaluate and assess constantly work processes within own work area and execute process improvement initiatives.
We are looking for