Ernst & Young Global Limited
hace 5 días

The candidate should be experienced in all aspects of database administration supporting production databases.

Candidate is accustomed to working and handling day to day operations of fast-paced complex distributed database environments supporting primarily OLTP databases

The candidate strives for very low defect / incident rate and meets all change requests within SLA. Candidate is willing to provide on-

call support and may have to work in shifts, weekends.

What are you going to do?

  • Support key escalation and resolution point.
  • Selects appropriately from applicable standards, methods, tools and applications and use accordingly.
  • Ability to work well within a multi-disciplinary team structure, but also independently
  • Ability to work with 3rd party vendors (i.e. Microsoft) for escalation of issues
  • Ability to manage multiple tasks with shifting priorities
  • Ability to build and maintain strong working relationships with other DBAs and application teams
  • Demonstrates analytical and systematic approach to problem solving.
  • Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences.
  • Is able to plan, schedule and monitor work activities in order to meet time and quality targets.
  • Is able to absorb rapidly new technical information, business acumen, and apply it effectively.
  • Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities of the employer or client.
  • Support and to an extent be responsible for troubleshooting and complex analysis of metrics, data, and key performance indicators (KPI) for the purpose of making decisions around capacity and processes
  • What do we need from you?

  • Mandatory Shift : Sunday EST hours. Other days are flexible.
  • Flexibility in scheduling with a willingness to work extra non-standard hours on occasion
  • Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently
  • Strong interpersonal and verbal and written communication skills
  • Ability to meet agreed deadlines, with demonstrable productivity
  • Strong knowledge and experience in supporting complex SQL Server production environment with minimum guidance.
  • Demonstrable intermediate to advanced experience with MS SQL 2005 / 2008 / 2012 / 2014 / 2016
  • Demonstrable intermediate to advanced experience with Azure.
  • Demonstrable knowledge of Windows 2008 / 2012 / 2016 server O / S
  • Demonstrable experience administering clustered, consolidated or shared clustered SQL servers
  • Strong skills in configuring and administering SQL Server Always On, Replication and DR solutions
  • Demonstrable intermediated to advanced knowledge in configuring and administering SSAS / SSRS / SSIS
  • Strong working knowledge of SQL best practices (e.g. schema management, index optimization, etc.)
  • Experience in support of business intelligence solutions / applications or experience in managing large data warehouse environments
  • Strong query, performance diagnosis, and database tuning skills
  • Understanding of n-Tier application environments in complex or enterprise level environments
  • Experience in managing SQL on VMs is a plus
  • Ability to manage multiple tasks with shifting priorities
  • Ability to build and maintain strong working relationships with other DBAs and application teams
  • Strong communication skills is must
  • Strong understanding of ITIL principles desirable
  • Ability to develop and communicate technical concepts.
  • Strong knowledge of computers, network, and software roadmaps.
  • Demonstrated problem investigation and resolution skills.
  • Understanding of Project management concepts.
  • Experience with data warehousing and operational data stores.
  • Scripting and Automation skills.
  • Bachelor’s Degree or equivalent work experience
  • 5-7 years of relevant work experience (Level 3 Support)
  • ITIL Foundation Certification in IT Service Management preferred
  • Microsoft Certified Database Administrator for 2008 or later
  • Shift : Monday to Friday 9-6PM

    Location : Microcentro

    EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.

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