It Implementation Senior Analyst
hace 5 días

Main Responsibilities :

  • Ensures the implementation of a stable IT infrastructure supervising operations before and after implementation.
  • Delivers the service levels agreed upon technically assisting in the resolution of incidents, attending to scheduled changes, providing support shifts adapted to a schedule.
  • Carries out the Process Improvement implementation developed by the Technology Department.
  • Ensures an adequate level of security and update, setting up and maintaining operating system and software.
  • Minimizes used times and service interruptions, identifying changes in the operating environment and tracking an adequate change methodology.
  • Supervises in the maintenance of the technology service quality measuring applications and system availability and performance, detecting possible non compliance or damage to the service and keeping a record of tasks carried out in the Operating Manual.
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