There’s no argument that as technology has evolved, many business operations have become simpler and more efficient. Intelligent, data-driven conclusions are being made on a scale never seen before but as this technology escalates, so too does the need to stay one step ahead of the competition.
As an IT professional within EY Client Technology EY’s technology enablement services organization - you’ll play a key role in that mission, driving collaboration and improving the delivery of business solutions for client service.
The Shared Business Platform (SBP) function within EY Client Technology is responsible for the establishment and operation of enterprise technology platforms in support of cross-service line, client-facing business solutions.
The Scrum Master will work on projects defined by EY Technology’s Shared Business Platforms portfolio, initially assigned to one of EY’s strategic transformation initiatives, the EY Data Agenda.
Within this context, the Scrum Master will be responsible for successfully executing projects prescribed by the Data Agenda, using Lean-Agile techniques and methods.
Candidates are required to possess excellent knowledge and deep experience of agile delivery methods, as well as industry-recognized certification (Certified Scrum Master and / or SAFe certification).
What are you going to do?
Successfully execute projects to agreed schedule, budget and scope using Agile methodologies (Lean, DevOps, Scrum)
Exhibits the behaviors of anAgile Leader with an Agile Mindset
Challenge the old norms of development to improve performance in the areas of quality, predictability, flow and velocity
Facilitates Agile ceremonies such as the Daily Stand-up, Iteration Planning , System Demo s, and Iteration Retrospective
Support the Product Owner and / or Project / Program Manager to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope
Focus on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth.
Escalates people problems to management where necessary
Communicates with management and outside stakeholders. Helps protect the team from uncontrolled injection of work
Enables close cooperation across all roles and functions; addresses resource issues and deviation from Agile practices
Applies Lean-Agile practices, such built-in quality, Kanban, continuous integration and continuous deployment
Removes impediments so the team can focus on the work at hand and follow Agile practices
Work within defined governance processes
Manage external contracts and suppliers, where required
Ensures that quality project standards are met as prescribed by EY Client Technology through the effective implementation or use of approved processes, methodologies and deliverables
Proactively identifies risks and issues; and implement the most appropriate solution
Possesses advanced analytical skills and problem-solving skills needed to manage multiple often conflicting demands on a project, simultaneously
Applies superior business knowledge / understanding to manage and meet sponsor and customer needs
Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
Identifies unstated customer expectations
Escalates to management / governance, as appropriate
What do we need from you?
Experience of managing Agile projects and personal accountability for delivering projects to time and cost
Expertise in project management and Agile methodology, tools, techniques and templates
Track record of customer focus, based on openness, trust and delivering on promises
Experience establishing cloud-enabled platforms on Microsoft Azure, including implementing IaaS and PaaS capabilities focused on data management, storage and analytics
Experience employing DevOps techniques, including continuous integration and continuous deployment
Skills to manage one or more agile teams / projects simultaneously
Knowledge and use of industry-standard project methods, tools and techniques (Kanban, velocity charts, control charts, burn-down metrics etc)
Strong team working skills across client, supplier and geographically dispersed virtual teams
Strong communication and inter-personal skills including negotiation
Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
Demonstrates commitment to IT methodologies, processes and standards for project management / Agile methodology
Demonstrated experience in managing teams
Coaches, mentors and supports team members, as needed
Where appropriate, directly and indirectly supervise staff members in the development, implementation, and delivery of services and products to client's requirement
Where appropriate coordinate and supervise the daily activities of team members or business representatives.
Where appropriate set priorities for the team to ensure task completion; coordinates work activities with other supervisors
A degree in Computer Science or in related discipline; or equivalent work experience
One or more professional certificates to supplement formal education / experience in support of the Scrum Master function
7-10 years in a corporate IT environment
3+ years of experience in Scrum Master, Agile Lead or similar role
Demonstrates understanding of scope, schedule and planning; understanding of time management, resource management cost management.
Possesses good project management skills.
Considered an expert in Scrum Master Function
Demonstrable experience in the definition of Scrum Master Standards, Processes and Procedures
Good experience in client-facing roles
Experience of working within complex, matrixed multi-location teams
Experience of working in large programs of work
Certification Requirements :
Certified Scrum Master and / or SAFe-certified
Project management certification is preferred (PMI / CAPM or PMP)
Shift : Monday to Friday from 9 to 6 PM
Location : Microcentro
EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.