IT Process Improvement & People Business Partner
Trafilea
Buenos Aires, Argentina
hace 6 días

About Trafilea

Trafilea is a global company that builds communities and transformative brands.

We own the brands and take care of the entire customer journey to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic.

We are data-driven enthusiasts, passionate about marketing, exponential technologies, and innovation.

We have over 300 hundred employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We are looking for dynamic, dedicated, and committed individuals with a strong desire to grow that can drive the brand forward on its truly exciting journey.

Do you want to know more about our Brands? Check them here :

https : / / shapermint.com /

https : / / truekind.com /

Job Description

As IT Process Improvement & People Business Partner, you will have 2 great challenges :

The first will consist of studying and profoundly understanding how our company and the assigned department operate through the daily immersion in all the execution routines and methodologies, working side by side with business leaders to help them improve and generate agility in their processes.

Subsequently, you will use all the knowledge acquired to combine it with the best people management strategies to help the assigned department generate the best work environment for its contributors.

We are looking for a people-oriented person with a strong background in IT process improvement, business process optimization, agile methodologies, and a great interest in developing a leadership career within the People Operations team (HR)

You will report directly to the Sr People Operations & L&D Manager.

Main Responsabilities :

  • Passionate about analyzing business processes, optimization, and digitalization.
  • Engages directly and proactively with business departments to understand business objectives and main issues.
  • Proactively seeks and recommends solutions to the challenges of the business areas thinking in a scalable way.
  • Define KPIs and points of control for the process
  • Generate and maintain process flowcharts and documentation, available for the company departments
  • Monitors and ensures adherence to established processes
  • Analyze requirements to solve complex business problems through technologies and systems. Research and development of new technological tools
  • Define metrics to evaluate the performance of the processes and the impact of the improvements implemented in the projects.
  • Negotiate and mediate with the business departments to align action plans
  • Assist the business departments in implementing best practices for organization, delegation, decision making, and team structure to improve efficiency
  • Support local delivery of People processes, including work environment surveys, performance and talent reviews, succession planning, compensation review, talent development, training, and recruiting.
  • Support the assigned department managers in the org design and consolidation of work environments that stimulate creativity and empowerment, and achieve the best of each member and team.
  • Ensure constant coaching to increase engagement and business performance.

  • Establish relationships with each of the members of the assigned department (through onboarding meetings, follow-up, and exit interviews), keeping in mind their background and performance, and provide personalized coaching, if necessary, to achieve the best of each contributor.
  • Provide advice on human resources acting as a focal point of the department and derive the consultations of contributors with specialists in the division for their resolution (Total Rewards, Engagement, Learning & Development, Talent Acquisition, etc.).
  • Propose new policies and procedures that guarantee a correct flow of resolution of various situations and ensure equity within the company.
  • Partner of managers in organizational development strategies and structure.
  • Participate in tandems for new department / division members, support managers to ensure the cultural fit, and provide the corresponding feedback to Talent Acquisition.
  • Ensure complete confidentiality in the treatment of the contributor’s different topics and transparency in the execution of the processes.
  • Contribute to the ideation and implementation of culture-building initiatives working side by side with the GPTW squad.
  • Support the other divisions of People with the creation of policies and proposals oriented to attracting, developing, and retaining key talents.
  • 4 + years of solid experience acting as an IT Process Manager, IT Business Process Analyst, Specialist, Lead or similar roles, or as an IT People / HR Business Partner oriented to Process analysis.
  • Knowledge of Agile methodologies, Six Sigma, Lean, BPM, Project Management, Design Thinking, and Digital transformation desired
  • Extremely hands-on in terms of org design and team architecture
  • Strong desire to develop a career in a People (HR) department and help to scale the business.
  • Effective oral and written communication skills.
  • Experience defining KPIs and Dashboards
  • Strong experience analyzing and improving cross-functional business processes
  • Proactivity in taking ownership of projects and issues
  • Capability to manage several projects, areas, and stakeholders
  • Experience creating process flows and documentation
  • Be an open-minded and empathetic person who is passionate and committed to people’s development.
  • Unwavering attention to detail and follow-through.
  • Have availability and flexibility to work with excellent time management skills.
  • Effective organization skills, with an ability to stay focused on assigned tasks and a proactive approach.
  • Have strong interpersonal skills, interact well with others, and effectively communicate with others when conflicts occur.
  • Demonstrate commitment to team objectives and Trafilea’s Core Values.
  • Advanced oral & written English is a must. Knowledge of Spanish will be highly valued.
  • Advanced Gsuite skills
  • Predisposition to work under the modality of service provider
  • What We Have To Offer :

  • Proximity doesn’t influence productivity. As a globally distributed team, you can live and work wherever you want.
  • A rich experience including the opportunity to collaborate with world-class talents, encouraging transparency and open communication to all.
  • A data-driven, dynamic, energetic work environment, full of talented, goal-oriented, and empathetic people working together to grow and develop both as professionals and human beings.
  • A safe space to be who you truly are. We embrace and support diversity, equity and work hard every day to keep becoming more inclusive.
  • Openness to new ideas and initiatives : You can always join a squad, tribe, or committee, and start new ones. Bring your hobbies and passions and transform them into projects!
  • Payment in USD and great benefits!
  • Our goal is to hire this role quickly, so those interested in participating in the process must have time availability and flexibility to attend virtual interviews in the UYT time zone and join the company a maximum of 2 weeks after extending the offer.

    Even though the position is opened in Argentina, we accept candidates from all over the world.

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