Customer Care with high level of Italian and English
thefork
Buenos Aires, Argentina
hace 5 días

What you will do

To be able to complete your mission as a Customer Care Specialist, you will need to perform the following functions :

  • Handle incoming requests via phone, email and chat.
  • Provide technical support, related to our Software and App s for both B2B and B2C customers.
  • Give guidance on the daily usage of the software’s that we provide to both restaurants and end-users.
  • Who you are

  • Minimum one-year proven experience as a Customer Service Representative. (If you have some experience in the restaurant sector or similar areas is a big plus , but not a must)
  • Spanish as native language and very fluent level of Italian and English, other language is a plus.
  • Enjoy a multitasking environment
  • You re open-minded and are able to create strong relationships with your customers and colleagues.
  • You continuously care about your customer needs, trying to make their experience unique and satisfactory.
  • Some technological knowledge and troubleshooting experience in a customer support environment will be considered as a plus.
  • Working knowledge of MS office (excel, word)
  • Someone that is well organized and that is looking for a challenge.
  • What we offer :

  • Permanent contract
  • Competitive fixed salary
  • Compensation for practicing sports in any gym in Buenos Aires
  • Health insurance
  • Very interesting discount in travel and tour companies
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