Sr Services Consultant
C&A
Buenos Aires, B, AR
hace 32 días

Responsibilities :

  • Utilize Services Best Practices to accurately and efficiently implement products of chosen expertise as a single Business Unit multi-
  • product solution within the client environment.

  • Meet or exceed customer expectations by delivering a solution that addresses the client's business requirements within the "Scope of Work" agreed to by CA Technologies and the Customer.
  • Effectively troubleshoot technical implementation issues for solutions of chosen expertise.
  • Actively engage as part of the project team with the purpose of contributing product and solution expertise, and to provide project planning support as required to deliver a successful client engagement, following the Project Manager (when applicable) directive.
  • Ability to interact with Support in order to open and track product issues when necessary.
  • Meet target billable utilization as defined by this role.
  • Adhere to Time and Expense Policy.
  • Serve as a mentor to Associate Services Consultants and Services Consultants who are actively engaged as part of the project team on assigned client engagements.
  • Help build the knowledge base in the Practice communities in which you choose to participate in û including lessons learned, best practices, tools, and methods and learning events using SharePoint as the enabling technology.
  • Qualifications / Requirements :

  • Typically, 5 or more years of work experience as an IT professional. Educated in Information Technology and prefer a minimum of 3 years of experience at an IT professional services organization.
  • Hands-on implementations of API Management solutions.
  • Responsibility to design and deploy critical business security architectures, integrating CA Security solutions with the major 3rd party application (cloud / on premise applications, CRM, HR and other business systems)
  • Technical knowledge and ability to solve technical issues to match customer expectations and leading critical situations for API Management solutions and major 3rd party systems / operating systems upon which they are reliant.
  • Knowledge of APIs and Micro services based architectures to support developers in building both front-end and middle / backend infrastructures, one page websites, native apps, web apps.
  • Must be willing to travel
  • English, good knowledge
  • Why CA is the right opportunity for you?

  • Great Culture across the board
  • Ability to make a difference and provide significant impact
  • Appreciation across all levels, an open culture that encourages continual communication
  • Embraces diversity
  • Loves a good challenge
  • Teams well with others
  • Insists on quality results
  • Is forward-thinking
  • Adapts easily to change
  • Solves problems creatively
  • More About Working at CA :

    CA has earned scores of Workplace Excellence awards in the last few years and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators.

    In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

    We offer competitive salary, company-sponsored premium Medical / Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education / Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.

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