Utilize Services Best Practices to accurately and efficiently implement products of chosen expertise as a single Business Unit multi-
product solution within the client environment.
Meet or exceed customer expectations by delivering a solution that addresses the client's business requirements within the "Scope of Work" agreed to by CA Technologies and the Customer.
Effectively troubleshoot technical implementation issues for solutions of chosen expertise.
Actively engage as part of the project team with the purpose of contributing product and solution expertise, and to provide project planning support as required to deliver a successful client engagement, following the Project Manager (when applicable) directive.
Ability to interact with Support in order to open and track product issues when necessary.
Meet target billable utilization as defined by this role.
Adhere to Time and Expense Policy.
Serve as a mentor to Associate Services Consultants and Services Consultants who are actively engaged as part of the project team on assigned client engagements.
Help build the knowledge base in the Practice communities in which you choose to participate in û including lessons learned, best practices, tools, and methods and learning events using SharePoint as the enabling technology.
Qualifications / Requirements :
Typically, 5 or more years of work experience as an IT professional. Educated in Information Technology and prefer a minimum of 3 years of experience at an IT professional services organization.
Hands-on implementations of API Management solutions.
Responsibility to design and deploy critical business security architectures, integrating CA Security solutions with the major 3rd party application (cloud / on premise applications, CRM, HR and other business systems)
Technical knowledge and ability to solve technical issues to match customer expectations and leading critical situations for API Management solutions and major 3rd party systems / operating systems upon which they are reliant.
Knowledge of APIs and Micro services based architectures to support developers in building both front-end and middle / backend infrastructures, one page websites, native apps, web apps.
Must be willing to travel
English, good knowledge
Why CA is the right opportunity for you?
Great Culture across the board
Ability to make a difference and provide significant impact
Appreciation across all levels, an open culture that encourages continual communication
Loves a good challenge
Teams well with others
Insists on quality results
Adapts easily to change
Solves problems creatively
More About Working at CA :
CA has earned scores of Workplace Excellence awards in the last few years and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators.
In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.
We offer competitive salary, company-sponsored premium Medical / Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education / Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.