Founded in 2009, Oasis pioneered the "Home Meets Hotel" concept, combining the quality and service of a hotel with the authenticity and comfort of a private home rental.
Guests can book handpicked homes with a range of hotel-like amenities, including in person check-in and check-out, fresh linens and toiletries, and on-
demand concierge services. Beyond the home, Oasis helps guests get the most of out of their stay with insider tips and can't miss spots in their city guides, as well as exclusive perks like access to local gyms, private members clubs and more.
As a Reservations Specialist you are motivated, driven to sell, proactive and friendly. You are enthusiastic about reserving Homes in the many Oasis Destinations.
You are great at multi-tasking, prioritizing, and working efficiently. You have great phone skills and draft excellent emails.
You will spend your time on :
Acting as Sales / Reservations Specialist for multiple destinations
Driving Guest loyalty by delivering service excellence throughout each Guest experience
Processing reservations through telephone, e-mail, Skype
Working closely with Guests, Homeowners, Property Managers, other Reservation Specialists to confirm reservations
Executing rental contracts and arranging payments
Communicating in Spanish / English / Portuguese
Speak excellent Spanish, English and Portuguese
Have a 2-year degree from an accredited university in Business Administration, Marketing, Hotel Management, or related major
Have at least 2 years of experience in the sales and marketing, guest services, front desk, or related professional area
Are personable and love speaking / emailing with people
Are organized, quick and can multi-task
Are extremely detail-oriented and donâ€™t mind administrative work
Are passionate about what you do
Your schedule :
45 hours per week
Responsive via email outside of office hours - hospitality never sleeps!
Are a leading hospitality company that combines the authenticity of renting a private home with hotel-like service, concierge and exclusive perks
Have offices in over 20 destinations in 13+ countries and are still growing
Believe in teamwork
Benefit from the unique backgrounds and experiences of our team members from across the globe
Believe that there is a tremendous opportunity to truly change the way people travel and experience new destinations
Are rapidly expanding and providing opportunities for our Team Members to grow with us
Want you to know what everyone else is saying about us - The Press Room