Product Operations Lead
Beat
Buenos Aires
hace 5 días

About us

Beat is one of the most exciting companies to ever come out of the ride-hailing space. One city at a time, all across the globe we make transportation affordable, convenient, and safe for everyone.

We also help hundreds of thousands of people earn extra income as drivers.

Today we are the fastest-growing ride-hailing service in Latin America. But serving millions of rides every day pales in comparison to what lies ahead.

Our plans for expansion are limitless. Our stellar engineering team operates across a number of European capitals where, right now, some of the world’s most ambitious and talented engineers are changing how cities will move in the future.

Beat is currently available in Greece, Peru, Chile, Colombia, Mexico and Argentina.

About the role

In Beat, we strive to deeply integrate Product, Operations, and other cross-functional teams at every stage of product development.

As a Product Operations Lead, you will have the opportunity to work closely with cross-functional stakeholders (Operations, Product, Customer Experience, Design, Engineering, Growth, Marketing etc.

so as to ensure that our product delivers the maximum value to our business and to our end users across LATAM.

In this role you will be responsible for leading and growing our Product Operations Specialists team in LATAM. You will act as the main liaison between our tech teams in Europe and local teams in LATAM so as to ensure that our product is optimized to meet the unique local requirements.

You will constantly gather feedback from our user community and local teams, champion their respective needs and identify product issues and opportunities so as to influence every stage of our product development process.

What you'll do day in and day out

  • Manage and scale our Product Operations function across LATAM. Revamp its operating model and scope of work
  • Be connected to leadership. Be product’s single point of contact for key stakeholders across LATAM
  • Be an integral part of our product organization and work closely with product development teams throughout the product life cycle
  • Discover market needs and identify new features needed from a local market perspective
  • Scope the impact and effectively communicate to local markets upcoming product releases and key product decisions
  • Track core business metrics related to product and monitor features post-launch performance
  • What you need to have

  • At least 5 years experience in one or more of the following areas : Product Management, Operations Management, User Experience / Design
  • Strong product taste
  • Deep understanding of the user experience
  • Experience in conducting thorough market researches and run user testing / surveys
  • Demonstrated ability to leverage data to inform decisions
  • Knowledge of software development lifecycle
  • Demonstrated ability to juggle competing priorities
  • Ability to highlight and drive issues forward from identification to resolution
  • Comfortable working with cross-functional teams
  • Ability to foster collaboration and facilitate teamwork
  • Strong communication and collaboration skills
  • Large scale, global project management experience
  • Flexibility in working hours for possible collaboration with countries in different timezones
  • Fluency in English
  • SQL skills
  • Please send us your CV in English

    As part of our dedication to the diversity of our workforce, Beat is committed to Equal Employment Opportunity without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

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