Edrans is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team. As a Site Reliability Operator (SRO), you will work as an individual contributor delivering exceptional customer experiences and leading the implementation of critical features to accelerate the delivery of our client's products -
both on the web and mobile.
You will have daily exposure to a range of technical challenges and customer experiences which will stretch and develop your technical and leadership skills.
You are a problem solver who has a passion for technology and crazy about providing attention to details.
So, if you are a motivated SRO looking to join a collaborative, close-knit team, drop us a line. You might be a perfect fit!
Impact you will make in the role :
Develop our client's next generation GovTech platform.
Migrate Windows platforms to Linux (CentOS) from a current 90% : Linux / 10% : Windows relation to a 60 / 40 relation, to guarantee full availability and top performance of the platform.
Support and maintenance as well.
Development and implementation of new IT infrastructure monitoring systems.
Continuously refine monitoring processes, thresholds, and configurations.
Being able to follow incident management procedures in production environments.
Understanding Root Cause Analysis determination and timeline creation.
Create and maintain documentation on installations, incidents, and procedures.
Perform system wide analysis to ensure the proposed solution is the best-in-class without causing any negative impact.
You will be :
Working closely with a cross-functional team of SREs, DBAs, developers, and Engineers to ensure the reliability of the platform.
Participate on an Agile team, with daily scrum meetings, as well as planning and grooming meetings
Developing your monitoring skills by using different monitoring tools.
Monitor specific metrics for availability, latency and overall system / App health.
Interacting with Cloud Services from Azure.
Working on Windows platforms and Linux platforms.
Troubleshooting over different systems and applications.
Looking to automate tasks in order to reduce toil and increase engineering work.
Expertise you will bring in :
System Administrative :
Windows Server (Preferred)
Cloud Provider :
Azure, as all workloads are in this platform.
Experience using at least one programming language : Python, Go, Java or Ruby.
Systems Monitoring :
Application monitoring, Troubleshooting, Log analysis, Analyze System Metrics.
Ability to remediate problems, manage escalations.
Monitoring graphing metrics and alerting services.
Create, edit and maintain operating system native scripts :
Windows Server : Power Shell (Preferred)
Linux : Shell (csh, bash, etc)
Experience installing and managing web servers (preferably RedHat JBoss)
An understanding of networking concepts of DNS, routing, load balancers, and firewalls.
Experience managing Active directories.
Soft Skills :
Strong communication and teamwork skills.
Willingness to learn from others and share knowledge within teammates.
Has the ability to rapidly self-educate on new concepts and tools as also being actively searching for increase self-knowledge.
Eager to automate repetitive tasks and improve processes.
Its required :
Availability to travel at least 1 month to USA.
Advanced English (writing and speaking skills) is required to communicate with technical teams and customers.
Availability to work from Tuesday to Saturday, or Sunday to Thursday (with Saturday and Sunday homeoffice), and National holidays (homeoffice)
Shifts : Morning (from 6 or 7 am), Afternoon (from 15 or 17 pm) with 9 hour shift and Night (starting at 23 pm or 00 with an 8 hour shift).
Its a PLUS! :
Basic knowledge of infrastructure orchestration software such as Puppet or Ansible (Preferred).
Basic experience in on-premise infrastructure management and cloud-based infrastructure.
Experience in tracking problems with ticketing systems. Jira service desk (Preferred).
Basic knowledge on Containerization Software - Docker Engine.
English Certifications, driver's license, U.S. Visa or European Passport are a big plus.
What we offer :
OSDE 310 (familiy group)
Birthday Day off!
Direct contact with clients and the opportunity to share ideas
Participation in projects with cutting-edge technologies
AWS trainings and Certifications (with a bonus if certified!)
Home-office (Saturday, Sunday and National Holidays)
English Lessons discount and the opportunity to use the language on a daily basis
The opportunity to share your experience, projects, or whatever you would like to share with others
Annual Salary Revision and Annual Performance Review
Location : Our office is in Palermo, CABA, Argentina
If you are interested in being part of our team here at Edrans, do not hesitate in sending us your resume and tell us a bit about yourself, you can apply here or contact us via email on opportunities edrans.com
Working at Edrans
Based in Buenos Aires and Barcelona, Edrans is an IT Service Management and Outsourcing Provider with a unique blend of expertise and effectiveness, helping companies around the world to improve performance and quality of the IT services that drives their Business while at the same time allowing them to become more flexible.
Everyone who works here has a real and direct impact on the company, and our list of interesting and sometimes difficult challenges will always be larger than the time we have to tackle them.
Our work environment is relaxed yet results driven, we encourage creativity, collaboration, and challenging each other in order to foster continuous improvement.
Our employees embody our core value, working Back to Back, not only with our peers but with our customers to provide the best possible service.