Customer Engagement Manager- Argentina
AppsFlyer
Buenos Aires, Argentina
hace 1 día
source : JobLeads

What is #LifeatAF? How can we crystalize its DNA into one eye-catching sentence for you? Our culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a respected and valued mentor.

This is an opportunity to reach AppsFlyer’s customers at scale. In this role, you will help customers overcome onboarding challenges, communicate best practices, and influence workflow processes to maximize customer success.

Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback in order to improve documentation and video tutorials.

Ultimately, you’re there to ensure that our customers complete the onboarding process and identify the benefits of AppsFlyer.

What you'll do :

  • Provide onboarding support to customers on all levels : technical, business and product
  • Ability to identify customers with growth potential
  • Educate new customers with marketing materials and product documentation
  • Provide customers feedback internally
  • Provide customer training and webinars
  • Introduce new features
  • What you have :

  • Spanish and Portuguese - Native language
  • Strong business level spoken and written English
  • Product management sense / familiarity
  • Web marketing and digital advertising experience
  • Mobile (iOS, Android) advertising experience
  • Some technical background
  • Bonus Points :

  • Being introduced by an AppsFlyer team member
  • As a global company operating in 16 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live.

    We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation.

    We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

    As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In. Oren Kaniel, CEO

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