Bilingual Customer Service-Work At Home!!
You must be fully bilingual for this position. Spanish and English
Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues?
Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an remote environment where things are moving very quickly.
In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers.
Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.
See your skills turn into a career, or continue your successful career with the only company you'll ever want to work for! SYKES empowers you to choose the shift you are available to work.
People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.
Key Factors for Success
If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home!
Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need.
Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities.
Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY : Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.
SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability / handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.
Required qualifications, skills and experience
This is the right job for you if you're able to :
Desired qualifications, skills and experience
Nice to have (but not required) :