Application Support Lead
Buenos Aires
hace 1 día

Mejuri is one of the fastest growing global digital brands and one of Canada’s fastest growing e-commerce companies. The world of retail is changing, and we have created a digital-first brand that connects with the new generation, makes it easy and affordable to own fine jewelry.

We focus on perfecting every customer touchpoint, creating the best digital and offline experiences and content that is conversational and engaging.

We are a team of designers, writers, technologists, strategists, and we are looking for someone special to join our team and help us make luxury fun and accessible.

What does it says about us : "Mejuri, the Canadian-based e-commerce fine jewelry brand, redefines personal jewelry decisions Forbes Mejuri empowers women to buy diamonds for themselves.

FastCompanyWe encourage you to live it! We are looking for our next Application Support Lead who will be in charge to provide assistance to the rest of the company areas with application issues that are beyond their scope.

The main objective will be to go above and beyond incident analysis for helping the development team in bug identification and fixing.

Get a better workflow in the interaction with other business areas like Customer Happiness, Operations, and Marketing.

  • 5 years of experience in Ruby on Rails, Python or PHP
  • Maintain the integrity of the production environment data
  • Know how to reproduce the errors that are generated
  • Provide assistance to other areas of development (i.e : assist developers in fixing bugs)Console management,
  • Knowledge in Amazon Web Services Experience in agile methodologies as Scrum or Kanban
  • Data integrity maintenance in the production environment
  • Fix problems that arise due to application failures or incorrect process flow
  • Improve Jira's ticketing management and flow
  • Proficient in verbal and written English
  • Outstanding communication skills
  • Good understanding of requirements from different areas
  • Excellent negotiation skills
  • Mejuri is an Equal Opportunity Employer. Mejuri welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    If you live in other provinces of Argentina we offer 100% remote work too.

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