Market Operations Reporting : Vice President
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries.
With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
J.P. Morgan's focus on being the world's most successful financial services institution starts with Technology - the driving force that gives us our leading edge.
Ongoing $billion investment in the firm's technological future means that by joining J.P. Morgan, you'll have a front-row seat to product innovation, and work on complex solutions to the most difficult financial problems.
Person will be part of the Market Operations Analytics & Reporting Team (MART) reporting to an Executive Director. This team supports the reporting for Markets Operations division within CIB for all asset classes.
Will be part of a team delivering the Client Analytics product, creating a shared view of service performance across Ops Sales and Clients (internally 4k users, externally 100k users)
Working with the Global Ops Business BA lead to develop the Client Analytics program for CIB, bringing together multiple LOBs (Global Equities, Digital Client Services, FI & Currencies and Markets);
Partnering with the Global Ops Business BAs to define the strategy and implementation program, ensuring that key improvements to Client Analytics program are achieved / tracked and also ensure that Product and Senior Management are engaged and aware of the relevant milestones;
Developing a comprehensive project plan, with detailed milestones and timelines, which will be shared across a wide spectrum of stakeholders
Stakeholder management and engagement - working with a Global set of stakeholders
Additionally, the role could also involve managing either or both of the below 2 teams
BaU Metrics Generation team responsible for generating the daily, weekly, monthly reports on time and with accuracy. Scope involves all product areas Credit, Rates, Commodities, Equity derivatives and Currencies.
Team also responds to ad-hoc data requests from Operations users, Audit team, Control team, regulatory surveys and any other ad-hoc request.
The team works closely with Technology team and Business Analysts to automate any manual steps in the reports as well as adopting newer reporting tools
Business Analysts / Projects team This team runs projects in the area of reporting (MIS as well as regulatory), gathering requirements and performing data analytics on front-to-back office data.
They also work on high risk projects related to mitigating risk and enhancing controls in the overall reporting lifecycle (right from sourcing data from strategic systems to providing insights on trends)
There will be opportunities to participate in a range of regional & global projects including any process improvement initiatives.
The candidate should have good domain experience in Derivatives with business analyst skills and a proven track record of deliveries.
The candidate should have a solid understanding of the product mechanics (booking flow, risk management, regulatory requirements).
Candidate should be able to lead a team of high-performers and SMEs
The ability to bridge the gap between business and technology is paramount in this role, to drive the business forward in their objectives whilst shaping truly innovative technology solutions.
The role is based in Mumbai but responsibilities will be both regional and global. Cross-regional partnership across technology and the business is vital.
Initiate, design and manage products from inception to delivery
Guide the roadmap for the products you own - drive product planning with Designers, Business leads and technology teams
Maintain a network of domain experts across client facing teams and digital capabilities (e.g. data science, machine learning)
Stay close to our clients and users, constantly evaluating the impact for the user
Define success metrics for your products using the OKR framework
Convert experimental projects into scalable and compelling business cases for senior leaders
Seek, investigate and story tell with data
Ability to frame strategy for the group and get the team aligned to deliver on the strategy
Work with huge sets of data from varied systems and stitch it together to derive meaningful information
Strong Project management - Managing the project end-to-end; ensuring quality output within prescribed timelines
Communication of progress to senior management & timely escalation of issues
Ability to present data in a user-friendly and visually compelling fashion
Liaise with technology and operations partners globally
Strong Controls mindset - Adherence to key control / regulatory / audit standards
Manage diverse and demanding stakeholders in India and globally
Manage stakeholder’s expectations and prioritize work for the team
Efficiently and accurately manage daily, weekly, monthly reporting requirements; Daily, Weekly & Monthly MIS.
Gather, understand and document business requirements (BRDs, Functional Specifications, etc.) and review the work of other BAs who report to this role
Work closely with the technology team to explain the requirements; test the solution developed by them and also perform UAT in close coordination with Operations Leads
Interact with other Tech teams for inputs and enhancements to their systems
Skills / Qualifications
Graduate or Post-Graduate (preferred) with 10-15 years experience in operations and reporting; people management experience of atleast 5 years
5+ years experience in operations, Client facing role experience preferable
4+ years of experience in product management at a software development company, ideally within financial services
Proven track record of building great products with software teams
Experience of working with UX Design team is preferable
Expertise in product planning and a strong experience of product prototyping
Familiarity with a global bank's process & operational environment including management and external reporting is a must.
Strong business knowledge i.e. Investment Banking, including product, process and system knowledge. Sound knowledge of the trade lifecycle.
Excellent Microsoft PowerPoint skills also good to have experience in some UI tools like Tableau or QLikview
Ability to think creatively and deliver innovative solutions
Ability to think and act strategically : Deal with day-to-day issues as well as planning and executing projects / initiatives Ensuring the team's activities support Operations in attaining its strategic goals Excellent attention to detail, and an ability to know when a deep-dive approach is appropriate
Passionate about User Experience and providing delightful reporting services
Ability to drive results through a "hands-on" approach
Strong analytical and problem solving skills
Ability to work with Data science teams and work on futuristic models like predictive analytics, automated data quality detection, etc.
Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
Strong with Data analysis, data mining and system analysis
Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
Can operate effectively in a dynamic / uncertain environment with tight deadlines, and can prioritize one's own work as well as team’s
Flexibility to work global hours and willing to travel globally, if needed
Good understanding of Software Development Lifecycle & Agile methodology
Job : Vice President Markets Operations reporting
Primary Location Ciudad de buenos aires, Argentina
Organization CIB OPERATIONS
Shift Day Job
Employee Status Regular
Recruiter Martino Minicucci, Maria C (CIB HR, ARG)
Hiring Manager Mayur Nachnani (VP)
Salary Grade / Level 603