Skype Engineering (HAT ID: 5797)
Ernst & Young
hace 7 horas
source : Wizbii

This role is for an experienced Skype engineer, with good knowledge around the Skype Enterprise Voice (Cloud and On-Prem) and the associated services.

The individual will be providing support for areas involving Skype Engineering, Skype l4 support with a good understanding of Skype Engineering and surrounding technologies (Cloud and On-

Prem). The role is part of a global Microsoft Skype Engineer team in a large, complex and multinational environment.

What are you going to do?

  • Understand the nuances of the Skype for Business services across geographic regions and guide appropriate changes, solutions and services within the directives of the role’s strategic remit
  • Utilize knowledge of culture, people behavior, financial management, marketing, adoption, service delivery and technology to prepare for executive decisions
  • Consultative questioning, influence management and critical thinking to understand current directives and recommend viable solutions that are both effective and supporting the value to the business
  • Escalate and negotiate complex and conflicting change issues, handle multiple and shifting priorities across a broad spectrum of operating environments and drive solutions that are both financially sound and operationally feasible
  • What do we need from you?

  • Excellent knowledge of Microsoft Skype for business
  • Knowledge of telecommunications infrastructure focusing on IP Telephony technologies from the major vendors with an emphasis on Cisco Unified Communications and Microsoft Skype for business.
  • Excellent knowledge of Unified communications environments with a focus on mobility and demonstrated ability to integrate these tools into existing environments.
  • Certification and design experience in Microsoft Skype for business and Cisco a plus.

  • Knowledge of dependent IP telephony devices such as SBA’s and SBC’s
  • Understanding of other technologies such as Active Directory, Windows servers, DNS, and load balancing
  • Active Directory and Windows Server knowledge
  • DNS and DHCP Knowledge
  • Knowledge of load balancers
  • Basic networking knowledge and skills
  • Basic knowledge of firewall and TCPIP port
  • Substantial, extensive and demonstrated experience in various aspects of technology infrastructure design and implementation, with tangible, relevant and demonstrated experience in delivering projects within scope and budget
  • Demonstrated experience in dealing with external vendors and suppliers in the Telecommunications industry
  • Experience troubleshooting end user issues
  • Polycom IP phones experiences
  • A Bachelor’s degree in Computer Science or related discipline, or equivalent work experience required
  • 7-years or more working in an Skype Engineer or appropriate function
  • Certification in Microsoft Skype for Business
  • Advanced level of English (oral and written)
  • Shift : Monday to Friday from 9 to 6 PM.

    Location : Microcentro

    EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.

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