CRM Business Analyst (Inglés Avanzado) - Munro
IT Resources
Munro, Buenos Aires, AR
hace 23 horas
source : beBee

IT Resources is looking for CRM Business Analyst to join a team of important lab Tasks / Responsibilities : - Consulting and Analysis : Meet regularly with defined clients and stakeholders to understand and analyze their processes and needs -

Determine requirements to present possible solutions or improvements - Project / Solution Activities : Support goals by participating on project teams.

Deliver on assigned tasks and action items - Technical Focus : Serve as an expert on existing applications / systems and underlying architecture.

  • Documentation : Determine documentation requirements and produce documentation as required in support of baseline and project activities -
  • Corporate Business Team Interactions (Medical, KAM) : Work with the corporate business teams to help define and implement global strategic changes Requirements : -

    Advanced students or graduates of IT or related careers. - At least 5 years of experience in Business Analyst / Project Manager role for CRM systems -

    Advanced English level - Experience working as Business analyst to change requests and to work with the corporate business teams -

    Strong global relationships and communication skills with vendors and IT / Business colleagues - ITIL knowledge especially Incident, Problem Configuration and Change management processes -

    Understanding of CRM end to end interfaces and integration processes - Experience in the Pharmaceutical industry and validated environments (is a plus) -

    Understanding of CRM architecture or Salesforce.com experience We provide : - Full time employment contract with IT Resources.

  • First class Medical coverage. - Homeoffice, twice a week (2). - Lunch in company. - English courses in-company. - Discounts in education centers, gyms, bars, restaurants, bookstores, travel agencies, etc.
  • Workplace : Munro Workday : Monday to Friday from 9 to 18hs Join to IT Resources!

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