ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results.
From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world.
Our most valuable asset is our people a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated.
ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS's Business Operations group helps run, improve and transform our clients’ full spectrum of business processes and operations, thoughtfully designing solutions focused on operationalizing analytics and implementing cutting-edge automation technologies.
Our teams support both project-based and outsourcing solutions that go beyond streamlining operations and reducing costs to deliver domain-focused insights, practical innovations and a superior customer experience.
Business Operations individuals work across different areas including incentive compensation, call planning, meetings and events, process automation using Robotic process automation, customer-centric marketing, forecasting, master data management, value and access, research and development and marketing operations.
Our Business Operations teams act as trusted problem-solvers and client connectors.
During their career at ZS, Business Operations team members will get a chance to work on a variety of projects that can be largely classified into the following categories.
Each specialization applies some unique skillsets that team members are expected to learn over time.
Engaged in end-to-end tech cycles including requirements gathering, user acceptance testing and operations.
BUSINESS OPERATIONS ASSOCIATE
Business Operations Associates drive value for clients by optimizing / managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results to the clients, answering queries on deliverables and generating focused insights.
We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required.
Business Operations Associates commonly possess a bachelor's or master's degree in Engineering, Operations Management / Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics.
In addition to a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university, successful Business Operations Associates also have broadly applicable consulting skills such as :