Sr) L&D Instructional Design / Developer
Come discover what our 25,000+ employees already know : work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of.
As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason we improve patients’ lives around the world.
Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.
Why Syneos Health
SyneosHealthLife means we’re committed to our Total Self culture where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person’s unique contributions make a difference.
We believe our success is a direct result of the people who are driving it you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you.
That’s why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial.
We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives we’re able to create a place where everyone feels like they belong.
Leads conversations with key stakeholders to understand need or business problem.
Conducts training needs analysis with functional leaders or process owners to define training needs and gaps.
Designs training specifications, learning objectives, and expected training outcomes.
Defines and delivers project scope, creates project timeline, and obtains stakeholder agreement and approval.
Collaborates and consults with company leaders, managers, and subject matter experts to define and assess core competencies and training requirements / needs.
Develops recommendations to solve business problem, some may / may not be training.
Partners with subject matter experts (SMEs) to ensure training content meets learning objectives.
Designs new content or reshape existing content based on changing needs.
Structures content and activities utilizing adult learning principles and practices to optimize learning.
Sources best content resources to meet training need and respect copyright and content ownership rights.
Develops training evaluations and assessments.
Ensures all training materials are documented, up-to-date and stored in designated shared environment.
Initiates and leads conversations with other training functions to ensure synergy of the overall training process.
Uses best-in-class course development software.
Coaches and mentors other team members.
Reviews work of new designers to provide constructive feedback and improve quality of the course. Researches best-practices and incorporates into course design.
Shares information with the team.
Ensures training materials, tools and delivery mediums are evaluated and aligned to current training needs.
Evaluates course development tools and software and makes recommendations for use.
Measures and monitors training effectiveness and ensures that standards of quality and effectiveness are maintained.
What we’re looking for
Strong proficiency in writing, editing, and grammatical skills.
Strong planning, time management and organizational skills.
Strong research skills including investigation, interview, and analytical capabilities.
Strong proficiency in project management and ability to lead projects by utilizing the project management process.
Strong proficiency in the Quality Control, Testing, and Troubleshooting of courseware in an LMS.
Strong consultative skills to lead and / or serve as a member of project teams that involve the creation of training curriculum and / or strategy.
Provide instruction and guidance to trainers and key stakeholders regarding training curriculum development methodology and sound instructional design.
Ability to write comprehensive learning objectives and analyze effectiveness of training based on learning outcomes.
Ability to establish goals and objectives and plan methods to achieve these goals.
Ability to analyze a problem and develop a solution.
Ability to work independently and with little or no supervision.
Ability to work in teams, both as a team member and as a team leader.
Ability to effectively facilitate a workgroup, meeting or class.
Excellent oral communication skills with the ability to conduct presentations to all levels of enterprise staff.
Ability to work with subject matter experts (SMEs) throughout the enterprise to collect technical and industry-specific information and convert into a format usable to a broad audience.
Ability to travel both domestically and internationally
BS / BA / Master’s degree in Instructional Design, Business, Organizational Development, Communication, Education, Science / health discipline or similar discipline or equivalent education and experience.
High proficiency in Microsoft Office Suite, web-based meeting / conferencing tools, and the ability to organize and prioritize work to meet deadlines in a dynamic environment required.
Hands-on experience in multi-media, e-learning, distance learning tools; training design methods; adult learning principles;
and computer based training desired. Expert proficiency with Articulate, Captivate, and / or authoring tools. Experience using Adobe Creative Suite / Cloud applications, and Audio / Video recording and editing.
Get to know Syneos Health
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most.
Learn more about Syneos Health.
Additional Information :
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.
Equivalent experience, skills, and / or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.
The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.
Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills / experiences for jobs are expressed in brief terms.
Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.