My Pay Team Lead, South Cone
Mondelēz International
Pacheco, Argentina
hace 1 día

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.

are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance

How you will contribute

In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools.

In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement.

You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

  • Data management
  • Leading teams, coaching and mentoring
  • Managing performance driven by service level agreements and metrics
  • Relationship management with a client focus
  • Problem solving and analytical skills
  • Communicating effectively, verbally and in writing
  • Process management skills
  • Working in a shared service organization a decided advantage
  • La búsqueda está orientada a un especialista Sr de Payroll con experiencia en posiciones similares de al menos 4 años.

    Excel Avanzado.

    Estudiante avanzado o graduado de carreras de Recursos Humanos o afines.

    No Relocation support available

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