Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.
are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools.
In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement.
You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in :
La búsqueda está orientada a un especialista Sr de Payroll con experiencia en posiciones similares de al menos 4 años.
Estudiante avanzado o graduado de carreras de Recursos Humanos o afines.
No Relocation support available