Customer Care Support Office Senior Representative
Buenos Aires, Argentina
hace 41 días

Overall Mission. As a Customer Care Support Office Senior Representative, you will perform your activities in a timely and accurate manner, in accordance with defined standard operating procedures and maintain an overview of overall Support Office activities.

Contribute to the achievement of the Customer Care Support Office performance and quality standards as defined in relevant service level agreements.

Act as a main point of contract for the Team Leads and the Head of Customer Care in relation to defined Customer Care Support Office processes.

Main Responsibilities :

  • Actively works to continuously improve processes
  • Constant communication with partners
  • Provide professional support for colleagues
  • Act as contact person for key internal stakeholders for operational topics
  • Proactive co-operation with other work streams within the GBS in overseeing the end-to-end process
  • Adherence to service levels
  • Adherence to policies and procedures
  • You?

    Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team environment?

    Who wants to collaborate and learn together with teams who are as passionate as you are? Then come and join us and impact your world.

    Your professional profile includes :

  • Bachelor s degree, preferably in Bachelor s degree in Supply Chain Management, Sales or equivalent
  • Ability to read, write and communicate in English and Portugese in a business setting
  • Flexibility and willingness to travel
  • Professional experience :

  • 3 years in Customer Care
  • Your next career step?

    Givaudan is not only the global leader in the creation of flavours and fragrances, but also a place where you can impact your world and contribute to solutions that touch and delight people all over the world every day.

    We encourage our employees to work on varied challenges and opportunities that foster growth and promote career development.

    For the latest opportunities, visit Job Opportunities on Engage to grow and shape your path.

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