Bilingual QA Analyst
Grupo Teleperformance
Capital Federal, Buenos Aires, Argentina
hace 2 días
source : Bumeran

Do you want to be part of a company certified by GreatPlace to Work (GPTW) as one of the best companies to work for inArgentina?

Teleperformance, a leading interaction managementcompany, is looking for Bilingual QA Analyst. Responsibilities :

  • Monitor and audit transactions to ensure that all Client andTeleperformance processes, procedures and policies are complied.
  • Analyze process monitoring data according to defined business rulesand procedures.
  • Identify and communicate the risks detected,suggest ways of internal control to mitigate the associated risks.
  • Interact with other departments to improve or maximize theresults.
  • Participate in internal and Client's calibrationsessions.
  • Attend periodic trainings published by the Client / Company on a regular basis. Requirements : - Bilingual English(Essential condition) - Similar previous experience.
  • IntermediateOffice skills. - Completed High School (Essential condition) -Place of Work : On-site in CABA (Downtown area) If you meet therequirements, don't hesitate to apply!
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