Liaison with Support groups like eTrading Middle Office Middle / Front office in New York / London / Singapore.
Ensuring accuracy on performing reconciliations and reports.
Researching on any queries / requests (trade fails / feed issues) sent by the Business Partners / Client Support Teams and replying to the same with minimum response time.
Establishing and maintaining excellent relationships with the Business partners / Clients as well as the people in the Client support groups.
Taking active participation in process improvements and automation.
Report generation & analysis / commentary.
Create or enhance exception reporting and analyze to identify potential process improvements.
Use large, complex data sets to analyze a key business problem and work with management teams to identify areas of improvement and report on results.
Ensure Quality Control standards that have been set for all processes that are carried out in the team.
Other duties as assigned.
Qualifications & Skills Sets
Bachelor’s degree in accounting / Economy / Business Administration or related.
Minimum of 2 years of work experience, preferably in back office / financial industry in a client interfacing role (internal & external) / Multinational Companies / Shared Service Centers.
Good working knowledge of all MS Office applications. Especially Advanced Excel.
Strong communication skills. Fluent in English.
Able to work accurately and effectively under pressure.
Effective time management skills.
Good analytical skills and an eye for detail.
Excellent Client focus and Customer care working practices.
Good team player with flexible attitude towards working hours due to the demands of the working place.
Accurate and self-motivated with good problem solving skills and project management skills.
Solid intellectual capacity for process improvements.
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture :
Home office / and work tools to ensure a great experience.
Generous vacation, exam and parental leave.
Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
for you and your family, including domestic partners.
which provides personal and confidential advisory on psychological, financial and legal matters.
Wellness programs e.g. Yoga, stretching and mindfulness classes delivered on premises.
Language classes, mentorship programs and customized trainings.
Platform for employee discounts in Buenos Aires.
Many others that will be presented to you if you join the team.
More info can be found here :