Customer Retention & Development Manager
Comuna 1, CABA, ar
hace 12 horas

We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
  • Job Description

    Major Duties and Responsibilities

  • Build a District Retention Program that includes coverage for all existing customers in our District
  • Assist Product managers in developing product level retention programs
  • Facilitate monthly branch retention meetings
  • Build and protect consistency in our branch and service offerings
  • Measure and analyze customer revenue trends and proactively communicate these
  • Ensure minimum call counts and reviews are completed per district goals
  • Ensure incremental improvements are made on building stronger customer relationships
  • Grow revenue across multiple product and geographies
  • Qualifications

  • High school degree or equivalent business qualifications
  • Minimum 4 years Expeditors / industry experience
  • Ability to create / write and articulate client business plans
  • Management skills to organize and coach a team
  • Demonstrated customer service skills and proven interpersonal skills
  • Knowledge of required Expeditors operating systems as well as MS Excel, Visio, PowerPoint, Blueprint, etc
  • Inquisitive and exploratory mind-set
  • Fluent in English
  • Job Location

    Añadir a los favoritos
    Eliminar de mis favoritos
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación