Technical Operations Manager
Edrans
Buenos Aires, Argentina
hace 1 día

Aspects of the role

  • Design, control, and manage the technical process and operational integrity of technological services provided.
  • Assure the accomplishment of service agreements
  • Initiate and lead regular Account Reviews.
  • Provide advisory and guidance on issues related to technical and managerial operations.
  • Ensure the provision of technical equipment and materials required for operations.
  • Define and communicate action plans if an SLA is not fulfilled.
  • Maintain fluid contact with the client's stakeholders, keeping a communication and feedback channel open.
  • Define strategic and tactical objectives for the team, aligned with client objectives and strategy.
  • Work with the Leads in the creation of opportunities for internal movements of resources, career paths, and staffing.
  • Define and report on KPIs and team’s objectives.
  • Communication skills are going to be highly appreciated & fluent english is a must as we are a global company with people all over the world.

    Passionate and curious about technology.

    Argentina, any part of the country is great for us!

    Shift :

    Central Time from Monday to Friday.

    Expertise you will bring in :

    Studies :

  • Bachelor’s degree in engineering, computer science, or in other related field.
  • Specific Knowledge :

  • Advanced English level
  • Time management Skills
  • Leadership Skills
  • What we offer :

  • OSDE 310 (family members included).
  • Competitive salary and benefits.
  • An awesome learning environment for you to develop.
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