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Organization Overview Fortinet (NASDAQ : FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe.
The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure.
They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments -
be it virtualized / cloud or physical. More than 310,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands.
Learn more at http : / / www.fortinet.com, the Fortinet Blog http : / / blog.fortinet.com / or FortiGuard Labs http : / / www.
fortiguard.com / . City Santiago City Remote LATAM State / Province Other-World Country Chile CL Title Systems Engineer II (AMSL2410) Req # AMSL2410 Job Status Full Time Regular Functional Area Sales Position Overview Job Duties :
Conduct technical meetings with customers and resellers to highlight Fortinet products, solutions and
Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors,
in order to positively influence sales within the region covered (Chile).
Deliver technical / sales presentations and demonstrating how a product will meet customer needs, cost
reductions and operation improvements.
Travel within the assigned territory (Chile) to ensure all distributors, partners and customers, get the
appropriate level of attention and care, according to the importance of the accounts.
Coordinate and run demo labs or proof-of-concepts required by customers, in order to shorten the sales
cycle and effectively highlight Fortinet advantages over competitors.
Create / Modify / Translate competitive documentation that can show in a convincing way, why Fortinet has
a superior technology and product portfolio versus competitors, highlighting benefits to customers.
Give proper follow-up to relevant / highlighted projects and promptly report any advances or potential
issues, so the sales counterpart can be aware and proactively work on the next step.
Respond Internal and external communications proactively according to the established internally-agreed
Provide assistance on post-sales support cases, when customer relevance or project importance
Assist resellers to perform technical design of security solutions for customers. Recommend the best
technical solution for a given scenario, in order to provide high quality products and services to Fortinet
Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree
of knowledge about Fortinet’s solutions, to the partner, reseller and distributor base.
Create technical documents and / or presentations that can help the Fortinet Engineering ecosystem to
perform better / quicker / more impressive demonstrations, to effectively show Fortinet’ products strengths.
Create / Modify / translate presentations as needed to effectively deliver Fortinet’s message to any type of
Be a spokesperson, appropriately representing the company at public conferences, media and
partner / Fortinet driven events.
Work with Corporate and Field Marketing teams, to help understand specific market needs in order to
drive the appropriate activities that can impact positively market’s perception towards Fortinet.
Participate and be part of the feedback process to Research and Development, on information that flows
from customers, partners and distributors, regarding potential improvements in Fortinet product line.
Be part of the internal engineering communities (Tech Teams, Mailing lists, Partner Forums) and assist
others within or outside the region, in order to make Fortinet more successful as a company.
Take internal or external trainings as needed (including self-training modules) in order to keep product
knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other
Collaboratively work with peers within Latin America, in order to work on initiatives specific to the LATAM
Market, which can help to give better service to our customers, partners and the security community in
Provide feedback to sales stakeholders from the customer and partner technical sides in order to improve
sales approach and strategy
Job Experience / Abilities Required :
Deep technical knowledge on computer networks and Internet security.
Clear understanding of the engineering role within the technology-sales process.
Strong understanding of common TCP / IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP,
Strong understanding of routing, switching (L2-L4) and encryption protocols including (but not limited to)
Spanning Tree, IP routing (IPv4+ IPv6) including OSPF, RIP, BGP, L4-L7 Load-balancing, PPTP, L2TP,
802.1q, 802.1x, 802.11, SSL / TLS, IKE, IPSec, 3DES, AES, SHA-1 / SHA-2, MD5.
Strong understanding of carrier environments (LTE, Security Gateway, Gi firewall, GTP, CPE) is a plus
At least 3 years of experience on design, installation and / or operation of network security solutions,
including at least three of the following : Firewalls, VPNs, IDP / IPS, Antivirus Gateways, Web Content
Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security, Web Application
Firewalls, ATP / Sandboxing, Endpoint Security.
Experience as operating systems administrator, either Microsoft Windows Server or UNIX
flavors / variants.
Experience with servers, network, security virtualization, micro-segmentation technology and concepts
including Hypervisors (VMWare, Hyper-V, KVM ), Software-defined Networks (SDN) and Cloud
Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital
Certificates / PKI, Two Factor Authentication.
Experience designing and / or operating / maintaining Wireless networking in a secure way.
Understanding of Database security requirements, vulnerabilities and protection systems is a plus.
Understanding of Web applications, services and programing (IIS, Apache, MySQL, PHP, Python, Ruby)
is a plus.
Deep understanding of VoIP solutions and VoIP security systems is a plus.
Deep understanding of SIEM solutions and architectures is a plus
At least 2 product certifications on Networking, Wireless, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL
Filtering, Vulnerability Managers, SIEM, ADC, ATP solutions; that can be from Fortinet or from other
competitor products is a plus.
At least 2 years of experience on engineering presales activities, including : Sales meetings, Proof-ofconcepts,
Technical trainings, product sizing, solution design, assisting on creating sales proposals (with
sales persons) and answering RFPs / public bids.
Proven customer-facing experience in the assigned territory (Chilean market)
Bilingual : Strong oral and written communication skills, both in Spanish and English. Exceptional ability to
clearly articulate messages in English and Spanish.
Strong analytical skills, oriented to details.
Ability to understand the sales cycle. Able to provide value from the engineering perspective to each one
of the steps in the sales cycle.
Ability to be autodidact and learn new knowledge areas on his / her own.
Proven track as problem solver.
Interpersonal people skills. Teamwork skills. Being a good listener.
Flexibility to work on different schedules and distributed teams that can be located on multiple timezones.
Highly organized. Capable of working and multi-tasking across multiple projects.
Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or
management level (up to C-level).
Self-motivated, with ability to work without direct supervision.
Adaptable and flexible, operating in a fast-paced, dynamic environment.
Ability to work and take quick decisions under high pressure.
Ability to handle objections always from a diplomatic and professional way.
Ability to define priorities based on business’ requirements.
Availability to travel up to 50% of the time.
Availability to travel on short notice.
An independent information / network / computer security certification from SANS, (ISC)2, ISACA,
BS7799 / ISO17799 is a plus.
Ability to speak Spanish is a plus.
Demonstrated experience working on distributed teams is a plus.
Previous experience working with channels and / or with an assigned quota is a plus.
Other Job Requirements :
Must not have any legal, diplomatic or other type of issues to get the appropriate Visas to visit the United
States and Canada for trainings, and appropriate visas to conduct business meetings in the countries
part of the assigned region (Mexico, The Caribbean, Central America, South America, Brazil)
Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a
University recognized by the local Education System and / or Education Authority.
Must be a citizen, or be legal resident and have a valid working visa for Chile.
Must currently live in Santiago, Chile, or close enough to attend daily meetings in Santiago, Chile. EEOC / AAP Accommodation : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-
7700 of accommodations fortinet.com for assistance.
EEO : All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.