Business Analyst
CGI
San Juan
hace 3 días

Position Description

CGI is seeking talented Business Analysts in our Puerto Rico office to join our dynamic team. You will be instrumental in helping the CGI team deliver exceptional quality service to our clients.

Your attention to detail and positive attitude will be highly valued in this high profile position. If you are great with juggling different tasks and like working with smart, talented people, this is the place for you!

Your future duties and responsibilities

  • Identify and validate clients’ business needs and requirements
  • Participate in and / or lead requirements workshops / JAD sessions to identify business needs and requirements
  • Document current business processes, business flows, rules and artifacts, and propose changes / updates to business processes, business flows, rules and artifacts.
  • Produce detailed requirements documents, including use cases, user stories, acceptance criteria, and requirements traceability matrices
  • Work as part of a team and serve as a bridge between client requirements and requests and the development team(s)
  • Participate in Unit / System Testing & Quality Assurance
  • Excellent client interaction skills in support of formal requirements gathering sessions JAD sessions), as well as informal requirements sessions one-on-one potentially with senior level staff)
  • Prototyping user interface designs
  • Lead user testing sessions
  • Meet tight project deadlines according to release schedules
  • Managing and escalating issues / risks for resolution
  • Experience with creating and interpreting SQLs
  • Provide production support for functionality in production
  • Ability to evaluate environmental changes to determine impact to clients' needs
  • Required qualifications to be successful in this role

  • Three years previous BA experience
  • Strong analytical and organizational skills
  • Excellent written and verbal communications skills
  • Experience creating and delivering presentations to mid and senior level staff
  • Experience with office productivity tools Visio, Word, Excel, PowerPoint, etc.) and groupware applications Microsoft SharePoint)
  • Excellent client interaction skills in support
  • Experience working with Relational Database software Microsoft SQL Server)
  • Experience with unit and system testing
  • Experience working with Business Objects or other BI software
  • Must be bilingual in English and Spanish
  • Preferred qualifications

  • Two years writing and interpreting SQLs
  • Strong Excel Proficiency
  • Experience working with Business Process Management software Metastorm)
  • Experience working leveraging Agile methodologies
  • LI-BV1

    Build your career with us.

    It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

    At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    All of our professionals benefit from the value we collectively create.

    Be part of building one of the largest independent technology and business services firms in the world.

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