TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 60,000 restaurants worldwide, more than 14 million monthly visits, 7 millions of opinions and more than 7000 restaurants in Spain.
The platform operates as "LaFourchette" in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Australia, The Netherlands, Portugal, Brazil, Sweden, Denmark and soon Argentina, Chile, Uruguay, Colombia and Peru.
TripAdvisor / TheFork connects restaurants and diners via TheFork (website and application) and TripAdvisor.
Tripadvisor Restaurant Solutions
We are looking for a Trip Advisor Restaurant Solution Optimizer (equivalent for Account Manager) for the Optimization team in our Sales organization.
Optimization focuses on onboarding, nurturing, educating, relationship building and identifying further business opportunities with our existing customers.
The ultimate goal being to drive adoption of our solutions in order to ensure optimization of our revenue with restaurants, reduce churn and make TripAdvisor the partner of choice for the Restaurant industry.
Optimization also focuses on re-subscription of recently (12 months and less) churned restaurant partners.
The position will be part of a global Sales team consisting of Sales and Account managers. The ideal candidate will be results-
driven & execution focused as well as customer-oriented and responsive.
This role requires a proactive, motivated, organized, responsible Optimizer who is able to build and work well in a fast-
paced, team-oriented and entrepreneurial environment. It requires excellent sales and communications skills as well as good relationship building skills.
Located in our office in Buenos Aires, you will be part of the Optimization Team whose activities are telephone Retention, re-
subscription, cross and up-selling to restaurants.
Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.
task and think creatively
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