Vendor Manager Associate - EY Global Delivery Services
Buenos Aires, CABA, AR
hace 6 días

The opportunity

Vendor Management of Microsoft is a critical role for EY Technology to ensure that the contractual framework with Microsoft has the appropriate controls and processes in place to reduce risk, improve vendor performance, optimize contract value, and help build the strategic partnership with Microsoft to differentiate EY in the market, drive digital transformation at EY, increase collaboration and productivity, and showcase Microsoft technologies.

Your key responsibilities

In line with EY’s Next Wave strategy, EY manages key 3rd party IT services within SES. SES scope includes vendor governance, contract management, and relationship management for high value technology and managed services delivered by Strategic IT Vendors.

The key objective of the SES and this role is to maximize value and prevent value leakage from vendor relationships and contracts.

Value leakage refers to all circumstances where EY is failing to extract the maximum strategic or commercial value from a third-party relationship or contract.

The Supervising Associate will report directly to the Microsoft Vendor Management Lead in SES. The position has global scope and is responsible for its assigned vendor management activities included but not limited to Microsoft.

  • The successful candidate works independently towards achieving tasks and outcomes within an established SES framework. The Supervising Associate will be accountable for assigned responsibilities to support key vendor management activities, such as;
  • annual renewals, compliance tracking, action item tracking, surveys, meeting coordination, vendor metrics and reporting, and invoice management.

    The Supervising Associate will also support the Lead Vendor Manager in building out the SES vendor management function and tools throughout the enterprise.

  • Support monitoring, tracking, and reporting of vendors’ service performance and compliance against criteria
  • Support tracking and delivery of vendor and team action items
  • Support tracking, reporting, and stakeholder charge code validation for the annual software and support renewals
  • Support validation, reporting, and follow-up on delinquent or disputed invoices
  • Support cost optimization initiatives
  • Build relationships of value with Microsoft and EY teams to ensure vendor is meeting contractual expectations
  • Support survey management and reporting on survey results
  • Support tracking Microsoft news events and financial reports
  • Support meeting and event coordination, development of presentations, and meeting follow-up
  • Support monthly vendor reporting required
  • Support activities with implementation and maintenance of Sirion Vendor Management tool
  • Acting in a supporting role, the Supervising Associate will be responsible for completing multiple complex activities to meet SES and the Microsoft Vendor Management team’s goals and objectives.

    The candidate will interface with various EY teams, including EY Technology, Procurement, and Accounts Payable, Microsoft teams, and other personnel to complete key responsibilities.

    Skills and attributes for success

  • Understanding of vendor service level and support agreements
  • Excellent methodical, detailed, and quality approach
  • Good business and IT industry awareness
  • Understanding of Microsoft cloud technologies
  • Excellent reliability and accountability
  • Excellent analytical skills
  • Excellent Excel and Power Point skills
  • To qualify for the role you must have

  • Bachelor’s degree or equivalent work experience
  • Experience with software or cloud services agreements
  • Excellent written and verbal communication skills
  • Experience working in a multicultural global environment
  • Ideally, you’ll also have

    Incumbent will have some autonomy within the role; the degree of decision making will be aligned with the Lead Vendor Manager.

    Will also need to balance competing priorities from the stakeholders.

    What we look for

    We are looking for passionate, driven, and hard-working individuals who have relevant experience in cloud services vendor management reporting and analytics.

    What working at EY offers

    We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer :

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
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