What does the role look like?
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN / SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
We strive to design services and solutions to meet customers' needs and create a seamless experience across their journey.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping both our customers and partners depends solely on the talented individuals that make Expereo a dynamic, effective, multicultural, and equitable environment.
We are looking for a customer focused, and process driven Case Manager to strengthen the Expereo Customer Service team in our Buenos Aires office.
As a Case Manager, you will be a member of our international Customer Support Center team which is part of our Global Operations department.
The Case Manager provides high level assistance and support to our Direct and Hyper Care Customers across the globe..
The ideal candidate will be an individual who will be able to act as the Expereo spokesperson in the Incident Management process Keeping Expereo’s customers updated on the progress and sharing action plans to get issues resolved will be part of your daily tasks.What will you do?
Position Type / Expected Hours of Work
This is a full-time position. Monday thru Friday or as the job duties demand. Work on holidays may also be required.
What Can You Look Forward To?
members, snacks, drinks, foosball and much more.
talented, and engaging colleagues who are established leaders in their industry.
Did we get your attention? We look forward to receiving your application and beginning this journey
Expereo is an equal opportunity employer.