As a Customer Success Guide you are passionate about helping customers adopt Salesforce products and realize their full potential and business value.
You will engage with Salesforce customers across multiple industry segments, delivering success programs and offering expert guidance.
You will partner with other Salesforce teams, Portfolio Leaders, Success Managers and Sales to understand the accounts and how best to help your customers.
Success Guides play a crucial role in providing the right recommendations at the right time in the customer lifecycle, enabling customers to achieve real business value.
The ideal Success Guide is organised, agile, emotionally intelligent and passionate about guiding others to achieve success.
You really enjoy presenting and engaging an audience virtually. You are naturally curious about technology with a flair for understanding customers’ pain points and business challenges.
Using your expert knowledge and communication skills you deliver value based outcomes for our customers. Your best day at work is when you have really helped someone now love Salesforce as much as you do! We are recruiting Success Guides in the following areas : Sales Cloud As a Sales Cloud Success Guide you would ideally have experience implementing or administering a Sales or CRM platform and associated functionality within a business environment.
You are able to match business goals to Salesforce solutions and into measurable outcomes. You can design and present information in an efficient and meaningful way to technical and business contacts alike.
You understand how sales teams’ performance is measured and can optimize a complete sales process, to ensure the greatest visibility and chance of closure.
Language requirements : Fluent in English.. Fluency in Portuguese is a plus. Competitive Benefits Employee Stock Purchase Program Catered lunch in the office 3 days a week OSDE 410 for the family group Wellness and Education Reimbursement Unlimited PTO Parental Leave And more! About salesforce.
com Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate and become customer companies.
We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For.
Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style.
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