Sea Logistics Operational Care Specialist
Ciudad Autonoma de Buenos Aires, Ciudad Autónoma de Buenos Aire, Argentina
hace 3 días

Your Role

You are responsible for the delivery of operational excellence through as an Operational Care specialist by providing operational accuracy when management a shipment while continuously optimizing production costs.

Your focus will be on developing the sea logistics export and import business by enhancing operational capability + delivery of increased profitability, balancing between cost-efficiency + high-quality processing.

Your Responsibilities

  • To ensure operational excellence through high quality shipment management + export / import services.
  • To collaborate with Customer Care locations (CCL) through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.
  • To maintain + strengthen operational carrier relationships.
  • To contribute to continuous improvements of processes + controls for lean and cost-efficient processes.
  • To optimize the development of Sea Logistics operational KPIs.
  • To ensure the highest levels of productivity within the organization in collaboration with Systems + Processes.
  • To perform timely + accurate cost / revenue updates, escalating all files that are below the minimum GP threshold as per guidelines to ensure cost awareness + efficiency.
  • To manage Sealog and CIEL as TMS from PSF to GP Confirmation
  • Support and resolve claims + disputes.
  • Work together with CCL to ensure autoclosing and all possible automations
  • Your Skills and Experiences

  • University Degree in ADM, IR, COMEX or alike
  • Sea Logistics experience
  • Advanced English
  • About Kuehne+Nagel

    With over 76000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

    As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities.

    We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

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