CLA/Brazil Region Business Operations analysts
hace 1 día

About NCR NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries.

NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Key Areas of Responsibility :

  • Drive Improvements in the operations of the SWM business.
  • Provide SWM expertise / analysis to SWM management.
  • Recommend and implement corrective actions to improve results.
  • Address and improve process gaps and inefficiencies.
  • Measure and Govern SWM business effectiveness.
  • Report on a core set of financial, operational, and people-related metrics for multiple levels of SWM business in the region.
  • Analyze SWM business and evaluate metrics, identify opportunities and actions for improvement. Conduct monthly Region reviews.
  • Share SWM expertise / analysis in the form of operational reviews and audits, as well as process review and audits for compliance.
  • Use EDW SWM Universe to create ad-hoc reports.
  • Develop and deploy global processes, systems, tools, and metrics to facilitate management of SWM resources.
  • Serve as Subject Matter Expert for SWM Automation tool.
  • Evaluate standard systems and tools deployed to the SWM field.
  • Work with region sales to project SWM funnel and sales, analyzing pricing and contract SLAs
  • Resolve problems / issues with system usage, liaise with NCR IT.
  • Assist and manage system business requirements.
  • Assist in development and execution of the Annual operations planning, outlook, and results analysis.
  • Establish plan tools, methods, strategic targets and growth objectives.
  • Manage annual plan process and operational readiness.
  • Direct end of year / start of year financial and systems procedures. Basic Requirements :
  • 1 year of NCR or related external experience.
  • Bachelor’s degree required
  • SWM and / or PS knowledge preferred.
  • Changepoint / PSA system knowledge desired.
  • Experience helping internal work groups leverage their systems / process to drive improvements / efficiencies.
  • Ability to present information in a consistent, organized and accurate manner.
  • Excellent interpersonal / leadership skills interfacing with management and peers.
  • A proactive attitude and the ability to work independently with limited management supervision Preferred Requirements
  • Awareness of PSA systems, SWM processes and systems
  • Strong Communication & Business Process skills.
  • Strong, demonstrated business consulting / improvement skills EEO Statement Integrated into our shared values is NCR’s commitment to diversity.
  • NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

    We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

    Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list.

    Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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