CRM Analyst
Glovo
Buenos Aires, Argentina
hace 5 días

We are looking for CRM Analyst who can work together with the CRM Manager in maximizing user retention across LATAM countries.

This person must be a self-starter, business-analytical, results-oriented, and feel comfortable in a fast-paced and "all hands-on" environment.

Responsibilities :

  • Launch campaigns and manage day-to-day efforts across the CRM tool (push, in-app, email).
  • Write content for emails, push notifications, etc.
  • Own CRM KPIs as well as specific business goals around individual campaigns.
  • Work with BI to report on activity and develop a deep understanding of all CRM efforts.
  • Make a good use of internal data to build amazing dashboards to measure and track the impact of your actions.
  • Requirements

  • Bachelor's degree - emphasis in marketing or business preferred.
  • 1-2 years of CRM experience in mobile user re-engagement, multi-channel direct messaging and post-campaign analysis.
  • Experience working with BRAZE (nice to have)
  • Strong analytical knowledge and experience with reporting.
  • Comfortable working in ultra fast-paced environments and test-learn-scale cultures.
  • Fluent in English and Spanish
  • Benefits :

  • Unique entrepreneurial experience.
  • Amazing working conditions in our company.
  • International, dynamic and passionate environment with a great company culture.
  • Free Glovo credits!
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