IT Consumer Manager
Philip Morris International
Buenos Aires, Argentina
hace 4 días

Be a part of a revolutionary change!At PMI, we’ve chosen to do something incredible! We’re totally transforming our business and building our future to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

PMI’s journey to a smoke-free future is fueled by technology.The transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions from pace-setting global pilot projects to vital local updates.

Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions.

To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes.

We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with.

The Manager IT Consumer will be based in Buenos Aires, working as a strategic business partner and advisor for the Commercial Function for matters related to Information Technology and Innovation for PMI South Cluster (Argentina, Chile, Uruguay, Paraguay and Bolivia).

  • More specifically, you'll-Provide advice and consulting to the South Cluster Commercial management team on business matters having IT implications;
  • Maintain active contact and communication with key Commercial business stakeholders (Trade Engagement, Road to Market, e-Commerce, Digital Marketing, Business Intelligence, Field Force);
  • Act as service manager for local commercial and consumer systems, by delivering IT Services in an optimum way (timely, cost effective, secure, stable, reliable and user-friendly, both from IT and user perspective);
  • Understand and promote the PMI Global Application Portfolio by supporting the deployment - and facilitating the localization - of global commercial and consumer system solutions;
  • co-develop use cases and differentiating experiences for the local consumer.- -Identify opportunities that create value to the business and run experiments bringing new technologies and solutions that are not covered by the current global solution portfolio in order to meet local affiliate business needs following the global PMI standards and guidelines;
  • Manage external and internal IT service providers to ensure that service levels are met. -Manage and build a flexible, agile and innovative IT Consumer organization that attracts, develops and retains the best talent in order to deliver future-proof technology;
  • Support cross-functional agile teams by understanding, promoting and leading change in their agile methodologies, processes or areas of knowledge.
  • Who we're looking for : -University degree in Computer Sciences / Information Systems / Engineering / Business Administration with additional certificates, degrees or relevant experience in IT;
  • Advanced business stakeholder management, negotiation and communication skills; -Broad experience of successfully managing complex IT projects and / or IT programs over extended periods.
  • Sound understanding of current key technology areas and capabilities (e.g. Cloud Computing, Data Management and Business Analytics, Application Architecture and Integration, Software Development and Modernization, DevOps and Automation, UX);
  • As a plus, experience in Omnichannel e-Commerce, Digital Marketing, CRM, Customer Service technologies, Agile and SCRUM methodologies.
  • Experience working with Salesforce products and ecosystem is an important differentiator. -Ability to work and collaborate with virtual teams in a multi-national environment;
  • Language : English (proficient), Spanish (proficient) What we offerOur success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.
  • Join PMI and you too can : - Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore- Be part of an inclusive, diverse culture, where everyone’s contribution is respected;
  • collaborate with some of the world’s best people and feel like you belong- Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress- Take pride in delivering our promise to society : to improve the lives of a billion smokers

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