Why Work at Lenovo
Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive.
And we go big. No, not big huge. We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world.
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.
The one thing that’s missing? Well you...
Description and Requirements
The Global Project Manager (GPM) works closely with Lenovo Global Account Managers (GAM), Regional Account Managers (RAM), local sales teams and global customer Procurement and IT staff to understand and advocate customer requirements and operationally implement global solutions.
The GPM acts as the single point of contact for the operational execution on their assigned accounts globally and are responsible for : Account management : Action item tracking, issue escalation and resolution, and account team and customer communication.
Relationship management : Maintaining effective and collaborative relationships with customers, account teams, and cross-functional teams (e.
g., GSC, Web, services, etc.). Customer facing role that requires strong relationship building skills with Procurement and IT professionals from Fortune 500 companies based throughout the world Customer deliverables :
Distribution, communication, and quality assurance of reporting, catalogs, quarterly business reviews, etc.
Serviceability : Ensuring forecasting, critical order identification, and backlog management.
Product transitions : Project management and communication of customer product
transition tasks, dates, and status.
We are looking for a candidate with the following skills :
Leadership skills - can lead a matrix team across multiple regions
Global experience : accustomed to working with WW regions to solve problems
Strong sense of urgency to meet critical customer deadlines
Relationship management experience with customers
Complex project management experience - PMP certification a plus
Excellent English written and oral communication skills
Microsoft Excel and PowerPoint skills