The Specialist Careers, Performance, and Rewards will provide operational support in the delivery of the Firm's end-to-end global Careers, Performance & Rewards processes.
The role will be involved in day to day seamless service delivery to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms.
Provide day-to-day seamless operational support in end-to-end service delivery of Careers, Performance, & Rewards processes for the Firm.
Analyse internal Career, Performance, and Rewards processes.
Recommend and implement procedural or policy changes to improve operation while keeping the teams operationally compliant, adhering to SLAs and quality standards.
Provide insights and support in resolving issues within the processes.
Maintain data in tools and databases used by the function (CPR); collaborate with Technology and People Systems Administration teams in implementing Performance Management Systems (PMS) and Global Grading tools.
Collaborate with Technology and People Systems Administration teams in implementing Performance Management Systems (PMS) and Global Grading tools.
Provide training to less experience members performing global end-to-end Careers, Performance, & Rewards.
Implement / recommend update or revision to the E2E Careers, Performance & Rewards business continuity and recovery plans.
Perform other functions as may be assigned by immediate manager from time to time.