Liaison with Support groups like eTrading Middle Office Middle / Front office in Asia / LDN / NY.
Ensuring accuracy on performing reconciliations and reports.
Researching on any queries / requests (trade fails / feed issues) sent by the Business Partners / Client Support Teams and replying to the same with minimum response time.
Establishing and maintaining excellent relationships with the Business partners / Clients as well as the people in the Client support groups.
Taking active participation in process improvements and automation.
MIS generation & analysis / commentary.
Create or enhance exception reporting and analyze to identify potential process improvements.
Use large, complex data sets to analyze a key business problem and work with management teams to identify areas of improvement and report on results.
Ensure Quality Control standards that have been set for all processes that are carried out in the team.
Other duties as assigned.
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