User Experience Designer

Ciudad Autonoma de Buenos Aires, Buenos Aires, Argentina

hace 1 día

Job Description

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results.

From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world.

Our most valuable asset is our people a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated.

ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

Within ZS' Business Technology group, the User Experience Expertise Center (UXEC) works with clients to design effective technology solutions that support & enhance critical business processes and manage the implementation of those solutions.

The User Experience (UX) team, specifically, spearheads a variety of user experience engagements from large scale business transformation and customer experience initiatives to interactive dashboards, web portals, and applications for mobile and desktop.

USER EXPERIENCE DESIGNER

ZS, a global leader in sales and marketing effectiveness, seeks a User Experience Designer to join our Buenos Aires office.

As a User Experience Designer in the UX Consulting Team, you know what it means to create effective, efficient and beautiful interactions in dashboards, data visualizations, enterprise applications and information systems.

Teams and clients will look to you to support designs that adhere to usability best practices and leverage knowledge about users’ behavior.

You will help to create interfaces that enable people to successfully achieve quantified objectives effectively and efficiently, across a range of digital and Business Intelligence solutions for mobile and Web.

If you have strong visual design skills and a good foundational command of usability interaction principles for mobile and desktop business applications, and a solid knowledge about working in a human-centered design process, we’d certainly like to meet you!

Qualifications :

ZS welcomes candidates who hold at least a Bachelor’s in Design, Fine Arts, or a related visual art field, and have a foundational understanding of usability design best practices;

additional degrees or certifications in Human-Computer Interaction, Human Factors (CUA™), or related field, or equivalent work experience is preferred.

We are looking for individuals with 1-4 years of experience in the field of User Experience, with a focus on designing and delivering business or enterprise applications that are complex, high-volume, and high profile, including portals, business applications, mobile apps, interactive dashboards, data visualization and information design.

The most critical qualifications for us include :

Business Knowledge and Acumen :

Ability to understand complex business processes and how they manifest in enterprise applications to support end-users;

Ability to collaborate with technical teams to produce feasible solutions in support of Sales, Marketing, Human Resources, Finance, and Analytics teams;

Foundational business acumen and the ability to quickly understand varying business needs;

A foundational understanding of enterprise software is preferred, as well as the ability and desire to collaborate with other members of the UX team and technical teams to help reach feasible design solutions for portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and Business Intelligence (BI) systems;

A foundational understanding of enterprise software is required, including portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and Business Intelligence (BI) systems.

Previous experience working in pharmaceutical industry and knowledge of healthcare is a plus.

User Experience :

A strong portfolio featuring design work that showcases information architecture, interaction design, information design, visual design and / or mobile design skills and how the designs lead to positive business outcomes;

Expertise using design tools like Adobe Creative Suite (especially Adobe Illustrator), Axure, etc.;

Knowledge of user-centered design principles, careful attention to detail and ability to grasp complex, nuanced product requirements;

Experience working with cross-functional teams, including UX, business (eg. Marketing, Sales), product management and / or technology / IT / engineering) is preferred;

Exposure to basic user research techniques such as contextual inquiry, user interviews, usability testing, card sorting and / or related techniques is preferred.

An understanding of modern code, like HTML 5, JavaScript and CSS, and other multimedia production to create working prototypes and interactive stories is highly desirable.

Client Management and Communication :

Excellent oral and written communication skills, especially the ability to clearly document design decisions made with stakeholders and development teams;

Excellent collaboration skills and the desire to participate in design discussions that help to move projects forward;

Ability to participate in a team environment where individuals can communicate and contribute freely.

Ability to communicate complex information in a meaningful way that is easy to understand.

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