We are currently looking for a Digital Client Services Account Manager to join our Client Success Team in Buenos Aires.
This is not a Sales position but one to develop relationships with our current Advertisers, Campaign set up and activations while delivering insights, recommendations, retention, and growth.
We expect this team to become a trusted Hispanic Advertisement advisor and customer advocate while transmitting Pulpo's core values and delivering the best client experience.
Main Responsibilities :
Develop Client digital plan proposals executing with support areas
Gather and understand all the information gave about how the campaign was sold in the proposal stage
Provide dedicated Account Management service for US Key Accounts
Daily monitoring of campaign execution.
Resolve issues in a timely manner.
Work cross-functionally within Sales (based in New York) and other organizations to drive revenue and increase customer satisfaction.
Develop client insights, reporting, and analysis to present media plan results.
Desired Skills and Experience :
At least 3 years as Account Executive or Digital Client facing positions.
Minimum of 4 years of relevant experience in Digital.
Bussiness Administration, Advertising or Marketing University degree.
Strong verbal and written communication skills (Both Spanish and English).
Ability to effectively prioritize and manage tasks within a fast-paced environment.
Capable of taking initiative and negotiating through difficult situations.
Strong understanding of Internet terms and technologies.
Previous experience working from distance with clients will be a plus.
Regular working shift will be from 10 am to 19 pm and 11 am to 20 pm.
Compensations / Perks :
Your work at Pulpo will be well rewarded. Competitive compensation package and benefits!
Our Career Path Program will empower you to drive your career and have a large impact in the company. Other benefits include : scheduled half days, home office, free snacks, healthy days, in-
company English classes, reimbursement of sports activities and much more.
Please submit english resume and salary expectations.