Client Services Account Manager
Belgrano, Argentina
hace 5 días

We are currently looking for a Digital Client Services Account Manager to join our Client Success Team in Buenos Aires.

This is not a Sales position but one to develop relationships with our current Advertisers, Campaign set up and activations while delivering insights, recommendations, retention, and growth.

We expect this team to become a trusted Hispanic Advertisement advisor and customer advocate while transmitting Pulpo's core values and delivering the best client experience.

Main Responsibilities :

  • Develop Client digital plan proposals executing with support areas
  • Gather and understand all the information gave about how the campaign was sold in the proposal stage
  • Provide dedicated Account Management service for US Key Accounts
  • Daily monitoring of campaign execution.
  • Resolve issues in a timely manner.
  • Work cross-functionally within Sales (based in New York) and other organizations to drive revenue and increase customer satisfaction.
  • Develop client insights, reporting, and analysis to present media plan results.
  • Billing conciliation.
  • Desired Skills and Experience :

  • At least 3 years as Account Executive or Digital Client facing positions.
  • Minimum of 4 years of relevant experience in Digital.
  • Bussiness Administration, Advertising or Marketing University degree.
  • Strong verbal and written communication skills (Both Spanish and English).
  • Ability to effectively prioritize and manage tasks within a fast-paced environment.
  • Capable of taking initiative and negotiating through difficult situations.
  • Strong understanding of Internet terms and technologies.
  • Previous experience working from distance with clients will be a plus.
  • Regular working shift will be from 10 am to 19 pm and 11 am to 20 pm.

    Compensations / Perks :

    Your work at Pulpo will be well rewarded. Competitive compensation package and benefits!

    Our Career Path Program will empower you to drive your career and have a large impact in the company. Other benefits include : scheduled half days, home office, free snacks, healthy days, in-

    company English classes, reimbursement of sports activities and much more.

    Please submit english resume and salary expectations.

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